SU 16 Mac: Sandbox <Errno::ENOENT:No such file or directory>

[driven]

open SU menu >> Window >> Ruby Console...

in the bottom input field paste and hit Enter/Return...

sandbox = Sketchup.find_support_file("su_sandbox.rb", "Plugins")

in the top half it should echo the command and give the valid User/phy/Lib path, if so try...

load sandbox

and see if errors are returned from there...

john

[FilippoBasso]

> sandbox = Sketchup.find_support_file("su_sandbox.rb", "Plugins")
/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox.rb
> load sandbox
true

seems no errors here... (but no sandbox is really loaded, I cannot see the sandbox menus)

[driven]

maybe, check if they really load...

Sketchup.extensions.find_all{|e| p [e.name, e.loaded?]};nil

and there's other methods...

 Sketchup.extensions["Sandbox Tools"].methods

I'm in and out today, so just try a few yourself...

john

[FilippoBasso]

Thank you very much!
unluckily I'm not a ruby programmer, so the syntax is a bit strange for me...

anyway, I had to "unload" the sandbox extension from the Preferences panel, then things begun to be more "responsive" in Ruby console.

Now this is what happens:

> Sketchup.extensions.find_all{|e| p [e.name, e.loaded?]};nil
["Advanced Camera Tools", true]
["Dynamic Components", true]
["Sandbox Tools", false]
["Trimble Connect", true]
["Photo Textures", true]

> sandbox = Sketchup.find_support_file("su_sandbox.rb", "Plugins")
/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox.rb
> load sandbox
File load error (/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox/sandboxmenus.rb); 
Error; #<Errno;;ENOENT; No such file or directory - >
/users/phy/library/application support/sketchup 2016/sketchup/plugins/su_sandbox/geometryhelpers.rbs;107;in `initialize'
/users/phy/library/application support/sketchup 2016/sketchup/plugins/su_sandbox/geometryhelpers.rbs;107;in `open'
/users/phy/library/application support/sketchup 2016/sketchup/plugins/su_sandbox/geometryhelpers.rbs;107;in `ReadValues'
/users/phy/library/application support/sketchup 2016/sketchup/plugins/su_sandbox/geometryhelpers.rbs;45;in `initialize'
/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox/sandboxmenus.rb;33;in `new'
/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox/sandboxmenus.rb;33;in `<module;SandboxTools>'
/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox/sandboxmenus.rb;24;in `<top (required)>'
/Applications/SketchUp 2016/SketchUp.app/Contents/Resources/Content/Tools/extensions.rb;197;in `require'
/Applications/SketchUp 2016/SketchUp.app/Contents/Resources/Content/Tools/extensions.rb;197;in `load'
/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox.rb;45;in `register_extension'
/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox.rb;45;in `<module;SandboxTools>'
/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox.rb;29;in `<top (required)>'
<main>;in `load'
<main>;in `<main>'
SketchUp;1;in `eval'
true

...well, it's quite strange... the file is there (sandboxmenus is the only .rb, all the others are .rbs).
Can be the fact that there are spaces in the path? (well, if it was like that, also the other extensions could have had the same issue, and other users too....)

[driven]

check if it's path differs to the others in any way?
try...

Sketchup.extensions.find_all{|e| p [e.name, e.extension_path]};nil

they should all be the same path, [except the filename]...

john

[FilippoBasso]

Hi John, sorry for the late reply, but I still am unable to make it work on all the tests that I'm doing (except on a new machine).

The result from the path check is this:

> Sketchup.extensions.find_all{|e| p [e.name, e.extension_path]};nil
["3DArcStudio 3D Tree Maker", "/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/3darcstudiotree.rb"]
["TT_Lib²", "/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/TT_Lib2.rb"]
["Advanced Camera Tools", "/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_advancedcameratools.rb"]
["Bezier Tool", "/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_bezier.rb"]
["Dynamic Components", "/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_dynamiccomponents.rb"]
["Sandbox Tools", "/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox.rb"]
["Shapes Tool", "/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_shapes.rb"]
["Trimble Connect", "/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_trimble_connect.rb"]
["Photo Textures", "/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_webtextures.rb"]
["CleanUp³", "/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/tt_cleanup.rb"]

...don't know so much what to do...
I understand that there are spaces, that can mess up things, but the other extensions have the same situation...

are there some other tests that I can do to understand the (seems small) ruby issue?
thank you!
Filippo

[driven]

do you have "3DArcStudio 3D Tree Maker" on the one that works?

I would, disable it and retry...

always eliminate 3rd party plugins first...

john

[FilippoBasso]

Hi,
I was learning other plugins at the same time, but now I made the same test after removing the Plugins folder. The problems happens always, from 1st installation (several times). I'm curious about what can be the error.

The last command has thus a shorter output, but the concept is the same:

> Sketchup.extensions.find_all{|e| p [e.name, e.extension_path]};nil
["Advanced Camera Tools", "/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_advancedcameratools.rb"]
["Dynamic Components", "/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_dynamiccomponents.rb"]
["Sandbox Tools", "/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox.rb"]
["Trimble Connect", "/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_trimble_connect.rb"]
["Photo Textures", "/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_webtextures.rb"]

what else can I try?

[FilippoBasso]

Hi John,
I think I've to do issue some more "internal" commands to learn what is happening...

this is a comparison between 2 modules, after unloading them and restarting SU:

> sandbox = Sketchup.find_support_file("su_sandbox.rb", "Plugins")
/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox.rb

> dynamic = Sketchup.find_support_file("su_dynamiccomponents.rb", "Plugins")
/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_dynamiccomponents.rb

> load dynamic
true

> load sandbox
File load error (/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox/sandboxmenus.rb); 
Error; #<Errno;;ENOENT; No such file or directory - >
/users/phy/library/application support/sketchup 2016/sketchup/plugins/su_sandbox/geometryhelpers.rbs;107;in `initialize'
/users/phy/library/application support/sketchup 2016/sketchup/plugins/su_sandbox/geometryhelpers.rbs;107;in `open'
/users/phy/library/application support/sketchup 2016/sketchup/plugins/su_sandbox/geometryhelpers.rbs;107;in `ReadValues'
/users/phy/library/application support/sketchup 2016/sketchup/plugins/su_sandbox/geometryhelpers.rbs;45;in `initialize'
/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox/sandboxmenus.rb;33;in `new'
/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox/sandboxmenus.rb;33;in `<module;SandboxTools>'
/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox/sandboxmenus.rb;24;in `<top (required)>'
/Applications/SketchUp 2016/SketchUp.app/Contents/Resources/Content/Tools/extensions.rb;197;in `require'
/Applications/SketchUp 2016/SketchUp.app/Contents/Resources/Content/Tools/extensions.rb;197;in `load'
/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox.rb;45;in `register_extension'
/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox.rb;45;in `<module;SandboxTools>'
/Users/phy/Library/Application Support/SketchUp 2016/SketchUp/Plugins/su_sandbox.rb;29;in `<top (required)>'
<main>;in `load'
<main>;in `<main>'
SketchUp;1;in `eval'
true

[driven]

for some reason it is failing on Line number 35 in the menu ruby...

when you look at line #35 and those following you will notice it uses CamelCase filenames...

Sketchup;;require 'su_sandbox/FromContours'
Sketchup;;require 'su_sandbox/FromScratch'
Sketchup;;require 'su_sandbox/SmooveTool'
Sketchup;;require 'su_sandbox/StampTool'
Sketchup;;require 'su_sandbox/DrapeTool2'
Sketchup;;require 'su_sandbox/DetailTool'
Sketchup;;require 'su_sandbox/FlipEdgeTool'

but the files it requires have all lowercase names...

detailtool.rbs		fromscratch.rbs		smoovetool.rbs
drapetool2.rbs		geometryhelpers.rbs	stamptool.rbs
extension_info.txt	images			su_sandbox.hash
flipedgetool.rbs	meshhelpers.rbs		triangulatorutility.rbs
fromcontours.rbs	sandboxmenus.rb

it's poor practice to do this with filenames, but it shouldn't be an issue, as Sketchup::require will call downcase on the filenames...

but you are seeing it fail for some reason...

if you rename and down-case those filenames, then restart, does it load?

if so you may have a system setting that is blocking the downcasing...

john

[TIG]

Is your MAC system set to be 'case sensitive' ?
On a PC it is 'case insensitive' - you can have a file named Test.rb OR a file named test.rb , but not both in the same folder at the same time.
On a MAC it's the same way, but because of its Unix heritage a MAC can be [re]set to be 'case sensitive', allowing two files like Test.rb and test.rb to coexist in the same folder.
This causes issues with some finding methods - since .../Test.rb can exist, but is not found when ../test.rb is searched etc...

[driven]

@TIG, I did ask that at the start but overlooked the reply...

@filippobasso said:

About OSX install, I've a normal "File System Personality: Case-sensitive Journaled HFS+" OSX install, yes

@Filippo, this is not a normal OSX install, and many apps will run into problems, not just SU...

I believe OS X server and iOS are [Case-sensitive], but OS X became 'Case Preserving' in its standard releases...

there are are few threads with reply from SketchUp staff discussing the known problems you will have...

your second mac must have the 'standard' journalling if it works...

john