SketchUp Pro 2016 bugsplat
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I can no longer open Pro 2016. It crashes before it even opens/loads. What the heck is going on?
Windows 7
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There's precious little information there to be able to answer your question. Are you sending in the bug splats with something that can identify them as coming from you? If so, you should contact SketchUp tech support and see if they can give you some idea what the bug splats report.
One common reason for splats on start up is issues with the graphics card. As a stab in the dark, you might try updating the GPU drivers.
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assuming it's been running fine, it can be a corrupt skp file...
try opening SU while holding down 'Shift', then use File >> Open to see if that file opens or crashes...
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@driven said:
opening SU while holding down 'Shift', then use File >> Open to see if that file opens or crashes...
can you elaborate this? what is this supposed to do?
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@panixia said:
...can you elaborate this? what is this supposed to do?
it opens a 'fresh' version of SU with an empty skp attached...
this eliminates corrupt materials, model definitions, etc...
If it still crashes, then Plugins or Graphics issues can be looked at next...
john
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