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    Creating Components Crashes Sketchup (HELP!)

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    • M Offline
      mrjumpmanv2
      last edited by

      Creating Components Crashes Sketchup (HELP!) ---

      Computer specs*

      Intel i7-4820K CPU @3.70GHz

      16 GB RAM

      64 bit windows 7 OS

      HDD 2TB

      Geforce GTX 760

      The problem - every time i create a component sketchup (sketchup pro 2015) stops responding and I have no idea what's going on. The thing that confuses me most is that I haven't changed anything significant on my computer but the problem seems to have come out of nowhere. Even stranger is that i can create components with no problem on fresh unsaved files but i cannot make components on saved files. It seems to work alright with groups though.

      Pleaes help, I'm completely unable to continue progress until I can get this fixed.

      regards,
      Christian S.

      %(#000040)["Anyone who has never made a mistake has never tried anything new."

      Albert Einstein]

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      • Dave RD Offline
        Dave R
        last edited by

        Where are you saving the SKP files? Any plugins installed recently?

        Etaoin Shrdlu

        %

        (THERE'S NO PLACE LIKE)

        G28 X0.0 Y0.0 Z0.0

        M30

        %

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        • M Offline
          mrjumpmanv2
          last edited by

          I save SKP files in a folder under documents with a few sub-folders. I did install some import-export plugins but they didn't work so i just removed them but the problem still persisted. The problem seems to have fixed itself so I have no idea what's going on.

          %(#000040)["Anyone who has never made a mistake has never tried anything new."

          Albert Einstein]

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          • oceanembersO Offline
            oceanembers
            last edited by

            First, if it bug splats, send the error report, and ideally open a support ticket including a file with the problem so they can take a look. This is the way that bugs (eventually) get fixed, though obviously that's not going to help you in the short term.

            I have no idea what the actual problem is, but here are some vague things that may help you:
            Reboot your PC. It works more often than it should.
            Play around with your SketchUp preferences, there might be something in there causing a problem.
            Download and run CCleaner, it will wipe your caches, that might help if you're lucky.
            Reinstall SketchUp.
            Check your hardware, there are various utilities online for different components. It's unlikely, but faulty hardware is a possible cause.

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