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    DWG/PDF Export Bug (hidden lines artifact?)

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    • T Offline
      tomboudiboudi
      last edited by

      Hi everyone!

      I'm experiencing a very annoying bug since I've updated my Sketchup Pro to latest release:

      When I want to export a perspective view of my model in either DWG or PDF file, my terrain's TIN seems to be invisible so I can see hidden lines underneath it.
      This bug appears on some other faces in my model, lot of hidden lines appears instead of the face itself.

      It really kills my workflow, making myself spending way too much time in cleaning my vectors files...
      Look at the attached pdf if you don't really see what I'm talking about.

      Does anyone have ever experienced this bug?
      (sorry for my english, I'm french πŸ˜„ )


      You can see the hidden geometry bug in this .pdf


      And how it should look in this .jpeg

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      • Dave RD Offline
        Dave R
        last edited by

        Try the export after turning off Use Hardware Acceleration in Window>Preferences>OpenGL. You'll probably have to quit and restart SketchUp to make the settings take effect.

        I doubt it is a bug.

        Etaoin Shrdlu

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        • pbacotP Offline
          pbacot
          last edited by

          This hardware accelleration problem sure seems like bug, Dave. Just because it's been this way for years doesn't make it acceptable. Why do users have to fiddle with this every once in a while? Why wouldn't a program take care of these problems by itself? I'm just wondering.

          MacOSX MojaveSketchUp Pro v19 Twilight v2 Thea v3 PowerCADD

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          • Dave RD Offline
            Dave R
            last edited by

            It's different for different GPUs and even different graphics drivers. How would you manage that on the SketchUp (or any program's) side? Would you test every single driver update for every GPU that comes out on all the various operating systems so you can make changes to the program and then issue maintenance releases every week or so? I sure wouldn't want to have to manage that.

            Etaoin Shrdlu

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            • pbacotP Offline
              pbacot
              last edited by

              So once you set it for your system it's good that way? Wonder why these settings aren't found in other programs and don't cause similar problems?

              I wouldn't call it real bug, because there's a method for fixing it. Seems however rather than people needing to go online to a third party to find out why something is no longer working--SU program could say, "Hey we see that your output is coming out totally messed up. Try changing "hardware acceleration" settings, because WE don't know what to do.."

              MacOSX MojaveSketchUp Pro v19 Twilight v2 Thea v3 PowerCADD

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              • Dave RD Offline
                Dave R
                last edited by

                You shouldn't have to make adjustments for OpenGL more than once for a given version of SketchUp although I have had a few cases over the years where I needed to make a change after installing a new driver. These settings like nearly all others don't carry over from one SketchUp version to the next since each version is installed independently of any other versions you might have on the machine.

                Etaoin Shrdlu

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                • pbacotP Offline
                  pbacot
                  last edited by

                  Thanks, Dave. That's the best info I've seen on this.

                  MacOSX MojaveSketchUp Pro v19 Twilight v2 Thea v3 PowerCADD

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                  • D Offline
                    driven
                    last edited by

                    @Peter
                    on the mac version, SU does instal a file that changes internal settings for known 'graphic card' shortcomings...
                    It only covers 3 brands and a couple of versions, as that's all Apple uses...

                    If your running an older version of SU on a newer OSX the hard coded checklist can be obsolete...

                    On a PC people can have whatever they want and need to update the drivers on a regular basis, making it very hard to pinpoint...

                    In the past I have needed to change the SU setting on a 'per model' basis, usually if there's a lot of curves...

                    john

                    learn from the mistakes of others, you may not live long enough to make them all yourself...

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                    • Dave RD Offline
                      Dave R
                      last edited by

                      John,

                      Thank you for that.

                      Peter, I should have mentioned that this tends to more of an issue for PC users since trying to pin down graphics cards would be like nailing jello to the wall. Between discrete graphics cards and integrated cards there would be too many possibilities to manage.

                      Etaoin Shrdlu

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                      (THERE'S NO PLACE LIKE)

                      G28 X0.0 Y0.0 Z0.0

                      M30

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                      • T Offline
                        tomboudiboudi
                        last edited by

                        Hi guys and thanks for reply!

                        I've just tried to disable hardware accleration and restarting SU, but nothing changes.
                        Bug's still there πŸ˜•

                        I've forgotten to mention my specs. I use SU Pro 2015 on a Dell XPS 15 9530 platinum:

                        Main Processor: Intel Core i7-4702HQ, 4 cores - 8 threads at 2,2/3,2 GHz
                        Graphics Processor: Nvidia GeForce 750M GT (2Go DDR5)
                        RAM: 16Go DDR3
                        Drive: Samsmung SSD MSATA 512Gb

                        I load SU on the Nvidia processor instead of Intel HD Graphics chipset.
                        Hope it will help!

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                        • T Offline
                          tomboudiboudi
                          last edited by

                          The bug is still killing my workflow... and it's even more noticable on this view (III).
                          I can't spend my days cleaning DWG... That's really annoying πŸ˜•


                          III.pdf

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