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    Slow image import

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    • R Offline
      roland joseph
      last edited by

      @unknownuser said:

      Did you try drag and drop from explorer into SU?

      Rich actually tipped me off as well (thanks rich)...so there is some experience with this behavior...(dumb user behavior) πŸ˜†

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      • R Offline
        roland joseph
        last edited by

        I take it that no one knows why file/import/ has stopped working for us?

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        • A Offline
          andyc
          last edited by

          This is odd... I have experienced exactly the same issue, beginning in the past 48hrs, with painfully slow import/export in su8 and 14... Really strange... Hopefully someone can enlighten us?

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          • N Offline
            nickchun
            last edited by

            I can't drag and drop.I'm on 2014 Pro

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            • R Offline
              roland joseph
              last edited by

              @unknownuser said:

              If you 'drag-and-drop' the image file into the SketchUp window what happens ?

              You asked this question and then disappeared?

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              • TIGT Online
                TIG Moderator
                last edited by

                @nickchun said:

                I can't drag and drop.I'm on 2014 Pro
                There are lots on Google hits on issues with Win 7, Logitech mouse etc, messing up drag-and-drop.

                @unknownuser said:

                Have you tired the old Right-click+Esc key?

                Right-click on a file and hold the mouse button down.
                While the the mouse is still pressed hit the Esc key.

                Is the drag+drop functionality restored?

                TIG

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                • TIGT Online
                  TIG Moderator
                  last edited by

                  @roland joseph said:

                  @unknownuser said:

                  If you 'drag-and-drop' the image file into the SketchUp window what happens ?

                  You asked this question and then disappeared?
                  What more is there to say πŸ˜•
                  Drag-and-drop for Images works well for most users.
                  The ones who now report they can't do it have other computer-related issues ?
                  I don't know why image-import is slow for some users.
                  It is fine for me.
                  I am not Trimble tech-support - but a moan bug-report to them might also help you get resolution ?

                  TIG

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                  • N Offline
                    nickchun
                    last edited by

                    Thanks TIG, I'm on Win 7 also but with a Fujitsu mouse which I do have issues with the driver dropping out sometimes. I will do a bug report.

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                    • N Offline
                      nickchun
                      last edited by

                      Hmmm... now I am having trouble exporting images too. Colours are all washed out. All drivers up to date. Have reported to Trimble, will update if I hear back

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                      • R Offline
                        roland joseph
                        last edited by

                        Careful...you could get "dragged and drop-kicked" in here if you don't look out.

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