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    Solar north plugin (2015)

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    • dcauldwellD Offline
      dcauldwell
      last edited by

      As I gradually rebuild my plugins after upgrading to SU 2015 (64bit) I realise that 'Solar North' is not available. When trying to install it there is a message 'This page can't be displayed'.
      I don't think its me, as I've successfully re-installed a number of other plugins after upgrading.
      Any idea when this will be fixed, as I use it all the time to adjust shadows?

      Thanks

      Sketchup 2017
      (vray 2.00)

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      • BoxB Offline
        Box
        last edited by

        I've just installed it from the Extension Warehouse within 2015.


        Snorth.JPG

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        • dcauldwellD Offline
          dcauldwell
          last edited by

          I tried again and still get 'This page can't be displayed'.
          (I checked my 'pro' licence and it seems ok, so I'm don't understand why it won't install)

          Sketchup 2017
          (vray 2.00)

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          • BoxB Offline
            Box
            last edited by

            Strange, do you have trouble accessing other extensions?
            Try clearing your Internet Explorer cache.

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            • jeff hammondJ Offline
              jeff hammond
              last edited by

              i know this isn't much help but i checked if it's working for me and it is.

              Screen Shot 2014-12-01 at 10.21.03 AM.png

              idk, i use SolarNorth often and if i was unable to get it from the extensions warehouse, i'd probably contact someone from trimble to see if they could send me the .rbz

              i'd send it to you but i don't want to break any rulez (not sure what the rules are πŸ˜‰ )

              dotdotdot

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              • dcauldwellD Offline
                dcauldwell
                last edited by

                Thanks for the help folks.

                I may have tracked down the problem. From within Sketchup, when I access the 'extension warehouse' I see that I'm not signed in, and when I click on the 'signin' button I get that same 'unable to access this page' message. This is despite the fact that I can access the warehouse from my browser (chrome)
                and then I am signed in. Wierd!

                Sketchup 2017
                (vray 2.00)

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                • dcauldwellD Offline
                  dcauldwell
                  last edited by

                  OK - sorted!
                  I could access the warehouse from within Sketchup, but wasn't signed in and couldn't sign in.
                  I did access it from my browser, and was 'signed-in' automatically.
                  I downloaded 'solar-north' - so it goes into my 'downloads' folder.
                  Meanwhile (!), back in Sketchup, I went to Window/Preferences/extensions and selected 'install extension' - SUCCESS.
                  Don't you just love these easy installers(!)

                  Anyway, thanks again folks for all the advice.

                  David

                  Sketchup 2017
                  (vray 2.00)

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                  • BoxB Offline
                    Box
                    last edited by

                    It sounds like an Internet Explorer problem.
                    I'm guessing you use a different browser to access the warehouse?
                    SU uses IE no matter what your default is, so if it isn't up to date or is blocked etc you'll have problems from within SU.
                    If that isn't the case and you do access the warehouse using internet explorer, ignore me.

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                    • dcauldwellD Offline
                      dcauldwell
                      last edited by

                      Box
                      Yes, you are quite correct, I did successfully access the warehouse (outside SU) using Chrome. IE is not my default browser. Although I'm still not sure why I was able to install the other plugins - maybe I didn't access these via the warehouse - I can't remember.

                      Thanks for the tip.

                      David

                      Sketchup 2017
                      (vray 2.00)

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                      • jeff hammondJ Offline
                        jeff hammond
                        last edited by

                        @dcauldwell said:

                        IE is not my default browser.

                        as @box was saying.. IE is what sketchup uses.. no matter what your system default browser is set to.. on mac sketchup, it's Safari

                        dotdotdot

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                        • M Offline
                          mac1
                          last edited by

                          I just recently had problem and is related to the Windows browsing feature I had set. It was blocking some content.
                          At top in the navigation bar check to see if you have the circle with bar through it. If so click that and select enable all content or disable any blocking showing.
                          If that helps you may want to select tools and the compatibility view settings, click the learn more link . There is a good windows write up explaining all the various interactions

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