2015 Licensing?
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I have a single user commercial license for SketchUp 2015 Pro, however I am unable to start the program when offline.
This is an issue since I do not keep my workstation connected to the internet, nor do I even have a internet connection at work.
I did not see anything in the software/hardware requirements stating the need for an active internet connection (outside of some web-based features), so I can only assume the software licensing system is defective in some way.
Does anybody know what is going on with this?
Best,
Jason. -
I think it needs to be online for the initial registration, but I just disabled my connection to test, and it starts fine for me, once registered.
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Interesting -- I just tried something and I see what the issue is.
I use a USB wireless adapter to connect to the internet -- if I remove the USB adapter the program will not start.
If I instead simply disconnect from the internet, but leave the adapter plugged in, the program will start.
So somehow the licensing system requires the hardware I used to connect to be in place -- in this case the USB adapter is behaving like a dongle. I really dislike this... if they want to force me to use a dongle then why not use ilok so I can take the license with me wherever I go?
Best,
Jason. -
@jason_maranto said:
Interesting -- I just tried something and I see what the issue is.
I use a USB wireless adapter to connect to the internet -- if I remove the USB adapter the program will not start.
If I instead simply disconnect from the internet, but leave the adapter plugged in, the program will start.
So somehow the licensing system requires the hardware I used to connect to be in place -- in this case the USB adapter is behaving like a dongle. I really dislike this... if they want to force me to use a dongle then why not use ilok so I can take the license with me wherever I go?
Best,
Jason.I too have a USB wireless adapter (Linksys) and i tried removing it and starting SU 2015 pro and it started without issue.
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reinstall with it not in?
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Ok, I found a workable solution as a result of the responses here.
I normally keep the onboard ethernet adapters disabled (to save on power consumption). But I found this licensing system requires some type of networking hardware to be in place when licensing (and thereafter) to be able to work offline.
So here is what I did:
- Remove the existing license
- Enable the ethernet ports (even though I won't be using them)
- Plugin the USB wireless adapter and connect to the internet
- License SketchUp
- Remove the USB adapter
Now SketchUp starts as it should offline -- but if I disable the ethernet ports it will show a screen saying SketchUp was licensed on a different computer. I guess it is not a big deal to leave the ethernet ports active, I was never sure how much power I was saving there anyway.
Thanks for the responses.
Best,
Jason. -
You know what it is... Sketchup wants to look for second seats. If you have an SU Pro seat running in your office and try to start up another SU Pro at another computer on the same network it will not load. I bet it just wants the Ethernet card to do it's check.
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@krisidious said:
You know what it is... Sketchup wants to look for second seats. If you have an SU Pro seat running in your office and try to start up another SU Pro at another computer on the same network it will not load. I bet it just wants the Ethernet card to do it's check.
Yes, that sounds very plausible given the outcome.
Hopefully if anybody else runs afoul of this issue they will find this thread helpful -- I searched the knowledgebase repeatedly trying to find a solution before finally coming here.
Best,
Jason. -
I'm wondering if it's not related to the MAC address of your hardware. I know it's often used by softwares to check if it's running on the same computer than before.
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maybe there's a clue from this webpage...
[web 100%,700:1zuoda1t]http://help.sketchup.com/en/article/3000078[/web:1zuoda1t]
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