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    Big problem (sketchup 8)

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    • P Offline
      PPGiorgio
      last edited by

      no one can solve this problem?

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      • Dave RD Offline
        Dave R
        last edited by

        You were asked twice if you had cleared the Internet Explorer cache but you never responded that you did. Have you tried this?

        Have you considered trying SU2015 to see if you get a different result than you're getting with SU8?

        Etaoin Shrdlu

        %

        (THERE'S NO PLACE LIKE)

        G28 X0.0 Y0.0 Z0.0

        M30

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        • P Offline
          PPGiorgio
          last edited by

          Yes, I cleared the cache.
          I tried with SU2014 but with no results.

          Thank you for the fast reply

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          • Dave RD Offline
            Dave R
            last edited by

            Hmmm....

            It must be something with your computer because it isn't happening to everyone. What version of Windows are you running? Do you have access to another computer you could use to try this?

            Etaoin Shrdlu

            %

            (THERE'S NO PLACE LIKE)

            G28 X0.0 Y0.0 Z0.0

            M30

            %

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            • TIGT Offline
              TIG Moderator
              last edited by

              Can you try to upgrade your Internet Explorer to the latest version... [v11?]
              Empty the cache and check the Internet Options are set up to allow the running of javascript and not be too restrictive on what is opened etc...
              Then restart SketchUp and try the web-dialogs again.

              TIG

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              • P Offline
                PPGiorgio
                last edited by

                Windows 7 Home Premium.
                Yes, I think too because in the first period I installed SU on this pc there were no problems, then suddenly it began to not runnung more.
                I'm sure that if I use another pc I will not have problem, but I use this one for the university in fact I think that the last solution I have is to format it.

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                • P Offline
                  PPGiorgio
                  last edited by

                  @tig said:

                  Can you try to upgrade your Internet Explorer to the latest version... [v11?]
                  Empty the cache and check the Internet Options are set up to allow the running of javascript and not be too restrictive on what is opened etc...
                  Then restart SketchUp and try the web-dialogs again.

                  I already have the latest verion.
                  Now i'm checking for the option about java.
                  IE seems not to have problems for the restriction of java, i checked in the plug-in window and it is enabled, than I checked the security panel and the voice about the script of java applet and it is enabled too.
                  Thank you so much

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                  • BoxB Offline
                    Box
                    last edited by

                    Fire wall, anti virus, windows updates, adblocker, popup blocker, internet security options, adaware virus,caches, cookies, so many possible reasons......mostly related to PC maintenance/house keeping.
                    Difficult in any language.

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                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      It is "javascript" - not "Java" which is a different thing...

                      As @Box says, there are many things to look at, many beyond the scope of plain SketchUp...
                      For example, have you recently run a virus-checker ?

                      TIG

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                      • P Offline
                        PPGiorgio
                        last edited by

                        @box said:

                        Fire wall, anti virus, windows updates, adblocker, popup blocker, internet security options, adaware virus,caches, cookies, so many possible reasons......mostly related to PC maintenance/house keeping.
                        Difficult in any language.

                        Have you any advice about the most common problems?

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