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    On a Mac wondering if anyone has this problem, Image on File

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    • jeff hammondJ Offline
      jeff hammond
      last edited by

      @mwm5053 said:

      Same busy signal. if I go to my applications folder and navigate to SU 8 I get preview immediately. It only happens on files. I ran Disk Utility to check permissions ( Someone suggested it to someone else on Mac Forums having the same problem with there MBP) no change.

      ha.. yeah.. always with the repair permissions advice.. and it rarely rarely ever is the issue 😉

      im definitely not recommending reinstalling OSX at this point but i would consider that as something you will need to be doing a little further down the line... (as in.. start prepping yourself now for it 😉
      (but if you're using time machine, you might want to find a point along the way when this behavior wasn't happening then go from there..)

      i'll poke around some more though..

      dotdotdot

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      • M Offline
        mwm5053
        last edited by

        [quote]some people recommend clearing those after a reset via qlmanage, so if it's not working from 'Ruby Console', do it from 'Terminal.app'/quote]

        thats some useful info how do you do that

        2011 iMac
        SU 2015 Pro, 2017 Make
        V2 Twilight
        macOS Sierra 10.12.5

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        • D Offline
          driven
          last edited by

          I really think it's a Quick Look problem, it's common for file associations to get messed up after/during an upgrade to the OS.
          The QL cache can also swell to a massive size (++ GB's) if there's a hiccup in the associations.

          some people recommend clearing those after a reset via qlmanage, so if it's not working from 'Ruby Console', do it from 'Terminal.app'

          john

          **** should be the -r flag for reset
          from man qlmanage
          DESCRIPTION
          qlmanage allows you to test your Quick Look generators and manage Quick
          Look Server.

           The following usages are available:
          
           1.     %(#008000)[**qlmanage -r**]resets Quick Look Server and all Quick Look client's
                    generator cache.
          
           2.       qlmanage -m gets all sort of information on Quick Look server
                    including the list of detected generators.
          
           3.       qlmanage -t displays the Quick Look generated thumbnails (if
                    available) for the specified files.
          
           4.       qlmanage -p displays the Quick Look generated previews for the
                    specified files.
          
           5.       qlmanage -h displays extensive help.
          

          learn from the mistakes of others, you may not live long enough to make them all yourself...

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          • jeff hammondJ Offline
            jeff hammond
            last edited by

            going along with what john is saying (which i too believe to be the logical first steps in troubleshooting this)


            force Quick Look to reload the plug-ins and its cache by running the following commands in the Terminal:

            qlmanage -r
            qlmanage -r cache

            After this is done, clear out the Quick Look configuration files by going to the /username/Library/Preferences folder (in Lion press the Option key and select "Library" from the Finder's Go menu), and then removing the files called "com.apple.quicklook.ui.helper.plist," "com.apple.quicklookconfig.plist," and "com.apple.QuickLookDaemon.plist." With these files removed and the Quick Look service reloaded, try previewing your documents again.

            dotdotdot

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            • M Offline
              mwm5053
              last edited by

              I tried glmanage-r says file not found

              2011 iMac
              SU 2015 Pro, 2017 Make
              V2 Twilight
              macOS Sierra 10.12.5

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              • M Offline
                mwm5053
                last edited by

                glmanage-r cache resuted in glmanage cache reset will look for those files in user/ library

                2011 iMac
                SU 2015 Pro, 2017 Make
                V2 Twilight
                macOS Sierra 10.12.5

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                • D Offline
                  driven
                  last edited by

                  qlmanage<space>-r

                  learn from the mistakes of others, you may not live long enough to make them all yourself...

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                  • jeff hammondJ Offline
                    jeff hammond
                    last edited by

                    @mwm5053 said:

                    I tried glmanage-r says file not found

                    it's a Q.. as in queen

                    or.. Quick Look manage

                    dotdotdot

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                    • M Offline
                      mwm5053
                      last edited by

                      😳 ha what a boob

                      2011 iMac
                      SU 2015 Pro, 2017 Make
                      V2 Twilight
                      macOS Sierra 10.12.5

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                      • M Offline
                        mwm5053
                        last edited by

                        That worked better that why I don't code

                        and a big thanks to you too for helping this afternoon

                        2011 iMac
                        SU 2015 Pro, 2017 Make
                        V2 Twilight
                        macOS Sierra 10.12.5

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                        • jeff hammondJ Offline
                          jeff hammond
                          last edited by

                          @mwm5053 said:

                          That worked better that why I don't code

                          and a big thanks to you too for helping this afternoon

                          wait..
                          so is it working properly now?

                          dotdotdot

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                          • D Offline
                            driven
                            last edited by

                            that's why I use Copy/Paste code blocks
                            

                            But, I should have done -r in the first place....

                            john

                            EDIT:had a typo in my code block

                            learn from the mistakes of others, you may not live long enough to make them all yourself...

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                            • M Offline
                              mwm5053
                              last edited by

                              Sorry guys still getting this took 45 sec for icon to load that's ok I don't want to take up all your time, I probably owe you at least a 6 pack for sure by now.


                              a1.jpg

                              2011 iMac
                              SU 2015 Pro, 2017 Make
                              V2 Twilight
                              macOS Sierra 10.12.5

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                              • jeff hammondJ Offline
                                jeff hammond
                                last edited by

                                @mwm5053 said:

                                Sorry guys still getting this took 45 sec for icon to load that's ok I don't want to take up all your time, I probably owe you at least a 6 pack for sure by now.

                                nah man.. it's ok.. i'm youtubing on one computer.. messing around in two other apps.. and reading two forums..

                                whheeeeeeeee

                                dotdotdot

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                                • jeff hammondJ Offline
                                  jeff hammond
                                  last edited by

                                  @mwm5053 said:

                                  Sorry guys still getting this took 45 sec for icon to load

                                  at this point then, we would be getting into some areas of riskier things to try which i personally would do on my computers but i'm not going to advise someone else.. i'm not confident enough in my knowledge of the depths of OSX to be talking about it.. (i.e.- i know osx strictly from a user's point of view.. but there comes a point where i have absolutely no idea what these cupertino boys have going)

                                  dotdotdot

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                                  • D Offline
                                    driven
                                    last edited by

                                    It's the only place I'm allowed to smoke, and there's snow outside,,,

                                    close all QuickLook windows
                                    In Activity Monitor
                                    type in Qu to get to bring QL to the top
                                    if it's not there, then that's good... it's not being used
                                    if it is, select it
                                    then hit you Sample Process button
                                    try and work out what's keeping it turned on...

                                    simple

                                    john

                                    learn from the mistakes of others, you may not live long enough to make them all yourself...

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                                    • D Offline
                                      driven
                                      last edited by

                                      the other simpler test is
                                      click on your Macintosh HD folder Icon in the sidebar then
                                      Finder>>View>>Arrange By>>None

                                      it should remove any 'fancy' labelling and can be turned back on if it's not the culprit...

                                      john

                                      learn from the mistakes of others, you may not live long enough to make them all yourself...

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                                      • S Offline
                                        slbaumgartner
                                        last edited by

                                        You could also try the sketchup quicklook generator I posted in

                                        http://sketchucation.com/forums/viewtopic.php?f=18&t=16015&start=90#p440924

                                        I had issues early on because SketchUp did not register a quicklook generator of its own, which somehow caused quicklook to try to treat a .skp file as text. It took a long time and then displayed useless info.

                                        Steve

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                                        • G Offline
                                          glitchdesign
                                          last edited by

                                          Hi,
                                          I found this thread because i have the QL helper issue too. I've tried the ql manage steps listed above. I can't say for sure if .skp is the only thing that makes ql go nuts, but there's no doubt that it is a trigger. I've never come across anything like the quicklook generator posted above, will it help specifically with this problem, or is it more just for being able to view files before opening them? Where should i put the .qlgenerator file? I'm afraid i'm not too experienced with this stuff...

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                                          • S Offline
                                            slbaumgartner
                                            last edited by

                                            @glitchdesign said:

                                            Hi,
                                            I found this thread because i have the QL helper issue too. I've tried the ql manage steps listed above. I can't say for sure if .skp is the only thing that makes ql go nuts, but there's no doubt that it is a trigger. I've never come across anything like the quicklook generator posted above, will it help specifically with this problem, or is it more just for being able to view files before opening them? Where should i put the .qlgenerator file? I'm afraid i'm not too experienced with this stuff...

                                            So far as I know, nobody ever conclusively proved the cause of this problem, so there is no guarantee of what will work. My theory was that it could be due to SketchUp not registering the .skp extension correctly with Mac OS X, which would cause Finder's preview to scan the file trying to decide how to display it and could clog up the quick look cache. I am sure that SU 8 did not register .skp, but I haven't checked on 2013.

                                            Unzip the qlgenerator into ~/Library/QuickLook and the ruby into your plugins folder (the path varies depending on SU version). You may have to run "qlmanage -r" from a console window before the quick look daemon will pick up the new generator. You also have to save a file once before you will get a preview image instead of the sketchup logo.

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