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CRASH USING NATIVE MOVE / MOVE COPY TOOL

Scheduled Pinned Locked Moved SketchUp Bug Reporting
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  • J Offline
    jonorman
    last edited by 19 Jun 2012, 07:45

    Hi.

    Having an issue using SU`s native move and move-copy (ctrl+move) tools. it makes SU crash. it is like clockwork. I dont have any idea why this happens. Maybe it is a plugin issue i dont know.
    Anyone else having this problem ??

    Sometime it seems like when SU starting the "autosave" and i make a component/group move it crashes. I dont know.

    Any ideas on this issue ??

    Thank you

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    • T Offline
      thomthom
      last edited by 19 Jun 2012, 08:02

      Exactly what SketchUp version do you have?
      What OS?
      (Please fill these out in your profile)

      Have you tried without plugins enabled?
      What plugins do you have installed?
      Does it happen with any model, or one specific?

      We need more info.

      Thomas Thomassen — SketchUp Monkey & Coding addict
      List of my plugins and link to the CookieWare fund

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      • J Offline
        jonorman
        last edited by 19 Jun 2012, 08:19

        -SU V.8 M3
        -WINDOWS 7 PRO
        -A LOT OF PLUGINS. (Trying to debug by "rem`ing" one by one.)
        -HAPPENS ON EVERY SINGLE MODELL I GENEREATE.

        A good and quick way to debug ??

        edit: Any known plugin that makes problems ??, unstable ones ?? etc.

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        • T Offline
          thomthom
          last edited by 19 Jun 2012, 09:02

          See this article on how to debug by disabling all plugins:
          http://support.google.com/sketchup/bin/answer.py?hl=en&answer=1700320

          Thomas Thomassen — SketchUp Monkey & Coding addict
          List of my plugins and link to the CookieWare fund

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          • J Offline
            jonorman
            last edited by 19 Jun 2012, 10:36

            When the plugins are disabled SU works like a charm.... so now the painstakingly work of finding the plugin(s) making the problem. Any suggestions her Thomas ?? Any known troublemakers ? 👊 🎉

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            • T Offline
              thomthom
              last edited by 19 Jun 2012, 10:47

              @jonorman said:

              When the plugins are disabled SU works like a charm.... so now the painstakingly work of finding the plugin(s) making the problem. Any suggestions her Thomas ?? Any known troublemakers ? 👊 🎉

              Not that I can think of from the top of my head. But can you post a screenshot of your plugins folder. When we see the names it might trigger some ol' greys.

              Thomas Thomassen — SketchUp Monkey & Coding addict
              List of my plugins and link to the CookieWare fund

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              • J Offline
                jonorman
                last edited by 19 Jun 2012, 10:55

                Sure, this is what is left. Been disabling one after another. Feel like this is my skeleton setup.


                plugin setup.

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                • T Offline
                  thomthom
                  last edited by 19 Jun 2012, 11:07

                  I meant the folder - the Explorer window when you look at your plugin directory.

                  Thomas Thomassen — SketchUp Monkey & Coding addict
                  List of my plugins and link to the CookieWare fund

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                  • J Offline
                    jonorman
                    last edited by 19 Jun 2012, 11:15

                    lol 😳

                    Here you go 😄


                    plugin folder 001.png

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                    • T Offline
                      thomthom
                      last edited by 19 Jun 2012, 11:17

                      I'd try first with SketchyPhysics

                      Thomas Thomassen — SketchUp Monkey & Coding addict
                      List of my plugins and link to the CookieWare fund

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                      • J Offline
                        jonorman
                        last edited by 19 Jun 2012, 11:24

                        That one is "Debugged". I take it that i only have to rename the "*.rb/rbs" files and not delete or rename the folders that comes along ??

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                        • T Offline
                          thomthom
                          last edited by 19 Jun 2012, 11:36

                          @jonorman said:

                          That one is "Debugged". I take it that i only have to rename the "*.rb/rbs" files and not delete or rename the folders that comes along ??

                          Yes. rename the files to something other than .rb or rbs to prevent from them loading. I usually rename from .rb to .rb.old or .rb.x. That way I know what extension it was before renaming.

                          Thomas Thomassen — SketchUp Monkey & Coding addict
                          List of my plugins and link to the CookieWare fund

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                          • J Offline
                            jonorman
                            last edited by 19 Jun 2012, 11:45

                            Ok, than you can see what I`ve debugged in the folder picture. Physics is on of the last one i renamed so lest see how it goes.
                            Thank you so much for your time Thomas.

                            May it rain cookies on you forever. If we should ever meet, I`ll buy you a pint. 😉

                            EDIT 21.06

                            Seems that SU-physics was the troublemaker here. That is a little sad cause i really like it 😞
                            Then again it is much better to have a working SU 😄

                            Thanks again Thomas. 👍


                            cookies.jpg

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