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    "The file was created in a newer version of SketchUp ......"

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    • leedeeteeL Offline
      leedeetee
      last edited by

      Hi there,

      After a bit of advice if possible ....

      We use SU8Pro at work but on one of our works machines we have just installed SketchUp 7 in order that we can access some historic imagery from GE in SU that is free from foliage.

      This all worked fine but now, when double clicking on a .skp file from windows explorer we get the following error message:

      I've tried to 'open with', rebooted and have tried changing 'default programs' to no avail. We can obvioulsy open via FILE > OPEN but if possible, but it would be good to be able to open from windows again.

      Thanks in advance,

      Lee


      error message

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      • TIGT Offline
        TIG Moderator
        last edited by

        v8 can open/save all SKP versions 3..4..5..6..7..8
        v7 can open/save all SKP versions 3..4..5..6..7
        That file that is being opened is a v8 file, so v7 can't open it.
        However, it can be opened in v8 and then you use Save_as to make it into a v7 file, so both installations can open it once again...

        Sorry, but an issue eludes me otherwise...

        TIG

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        • M Offline
          MrMikeEsq
          last edited by

          Have you accidentally opened it un SU8 and hit save, which would then make it a SU8 file? What happens if you open it in SU8, hit save as, and set the filetype to sketchup 7?

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          • Alan FraserA Offline
            Alan Fraser
            last edited by

            Is this the old beta tester problem of the file association being linked to the last verion of SU that was used?

            3D Figures
            Were you required to walk 500 miles? Were you advised to walk 500 more?
            You could be entitled to compensation. Call the Pro Claimers now!

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            • GaieusG Offline
              Gaieus
              last edited by

              Lee, you could always install SU 8 on that computer, too. Different main versions can peacefully co-exist on the same machine - you can even run them at the same time.

              Gai...

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              • leedeeteeL Offline
                leedeetee
                last edited by

                Sorry if I didn't make myself clear....

                We have both SU7 and SU8 installed on the machine. We have been doing all our models in SU8 ever since it was released so all the files are SU8 versions. However, since installing SU7 earlier on today to access historical mapping on GE, when trying to open ANY SU8 file via windows explorer, the computer for some reason trys to open it up in SU7, hence the error message. This is a new issue has has only occured since we installed SU7 this afternoon. We have only used SU7 once so far this year, to import a GE image.

                Does this make any more sense?

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                • Alan FraserA Offline
                  Alan Fraser
                  last edited by

                  Lee, try opening SU8 then closing it again. Or better still, open it, draw a rectangle, save it, then close SU again. Now see if the file association has switched back to V8 when you try opening a skp directly.

                  If not, you may have to right click a skp and choose open with.... However, instead of simply choosing one of the offered application (which I think are both helpfully identical...for both versions of SU) navigate to your actual SU8 folder and select the exe file, making sure that you have the box ticked to always open it with this from now on.

                  3D Figures
                  Were you required to walk 500 miles? Were you advised to walk 500 more?
                  You could be entitled to compensation. Call the Pro Claimers now!

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                  • leedeeteeL Offline
                    leedeetee
                    last edited by

                    Hi Alan, thanks for your responses ....

                    @alan fraser said:

                    Lee, try opening SU8 then closing it again. Or better still, open it, draw a rectangle, save it, then close SU again. Now see if the file association has switched back to V8 when you try opening a skp directly.

                    Still the same, still getting the same error message.

                    @alan fraser said:

                    If not, you may have to right click a skp and choose open with.... However, instead of simply choosing one of the offered application (which I think are both helpfully identical...for both versions of SU) navigate to your actual SU8 folder and select the exe file, making sure that you have the box ticked to always open it with this from now on.

                    Tried this too! I navigated to C:\Program Files (x86)\Google\Google SketchUp 8. Still getting the error message.

                    Thanks (and apologies!).

                    Lee

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                    • GaieusG Offline
                      Gaieus
                      last edited by

                      Reinstall SU 8. Maybe if it is installed later, it will regain file associations.

                      Gai...

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                      • leedeeteeL Offline
                        leedeetee
                        last edited by

                        Will give that a try when I get back to the office on Monday, Gai, thanks.

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                        • mitcorbM Offline
                          mitcorb
                          last edited by

                          You may have to get windows to associate the file with either su7 or su8. Now, where that is, is kind of a mystery right now. I think windows has selected one or the other as its default opener. Maybe not, I'm jus' sayin'.

                          I take the slow, deliberate approach in my aimless wandering.

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                          • leedeeteeL Offline
                            leedeetee
                            last edited by

                            Just an update to this.

                            'Repaired' the installation and now works.

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