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    Accidentally Deleted SketchUpPro

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    • G Offline
      Goggin
      last edited by

      I was trying to free up some disc space and so I deleted what I thought was just an older version of SketchUp, but it appears I deleted the whole thing. I ran the install program again, but I'm only getting the trial version.

      How do I go about renewing my license (or whatever it is I need to do)? I bought the pro version a few years ago and have been using it regularly since then.

      Thanks in advance for the advice!

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      • R Offline
        Roger
        last edited by

        I have been there and done that. You will have to email or call the folks at SU with your name and perhasp creditcard info so they can check their database. Once they give you your serial number write on every wall in your house because getting your registration info from SU is a pain.

        http://www.azcreative.com

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        • TIGT Offline
          TIG Moderator
          last edited by

          Please tell me that you have kept the email[s] from Google with your license details πŸ˜•
          If you have you simply reenter them to make your version Pro again...
          How difficult is it to have a folder of your most important files, or even printed copies πŸ˜’

          TIG

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          • G Offline
            Goggin
            last edited by

            @tig said:

            Please tell me that you have kept the email[s] from Google with your license details πŸ˜•

            I did.

            @unknownuser said:

            If you have you simply reenter them to make your version Pro again...

            OK. It wasn't obvious to me how to do that.

            @unknownuser said:

            How difficult is it to have a folder of your most important files, or even printed copies πŸ˜’

            Not very difficult, because that is exactly what I did.

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            • TIGT Offline
              TIG Moderator
              last edited by

              Then you don't have a problem πŸ˜„

              Sketchup Menu > Help > License > Authorize

              Copy+paste the text for the fields in the dialog from the Google email, and OK...
              You should now be licensed. πŸ€“

              TIG

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