Google is Listening!
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is it possible su8 could be worse from a usability / consistency level?
I find suddenly my toolbar positions are much more unstable, always changing and the new 'restore toolbar positions' is great EXCEPT when you have added a new toolbar or changed anything in the display at all and then when you try and restore default settings the thing thinks for about a minute and does nothing.
I am also crashing much more than I ever did with SU7. to the point where now opening a file (which takes a very long time) sometimes crashes su8. I am not saying my experience is the general for SU users but it does seem a bit strange that updating the software causes more problems than before. I am thinking of switching back to SU7 as I cant see any real advantage in staying with a software when it is currently so volatile and plus the updates for SU8 from an architecture perspective (minus what can already be achieved easily with rubies) where almost non-existent.
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@maxel99 said:
is it possible su8 could be worse from a usability / consistency level?
Hi maxel99,
We do watch crash reports pretty closely, and aren't seeing the kind of persistent instability you're seeing. Are you submitting reports when you crash? If you are, it really helps us if you also type in a quick sentence or two about what you were doing (or trying to do) when SketchUp crashed. Those crash reports are really the only way we can track down and fix problems like you are having.
john
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@maxel99 said:
I am also crashing much more than I ever did with SU7. to the point where now opening a file (which takes a very long time) sometimes crashes su8. I am not saying my experience is the general for SU users but it does seem a bit strange that updating the software causes more problems than before. I am thinking of switching back to SU7 as I cant see any real advantage in staying with a software when it is currently so volatile and plus the updates for SU8 from an architecture perspective (minus what can already be achieved easily with rubies) where almost non-existent.
Have you tried updating your graphic drivers?
I've had times where a driver could cause unstability until I either rolled back a version or updated to a newer version. -
Beats me how Google can work magic, absolute magic with search engines, then design and implement something so useful and complex as Google Maps, and utterly flunk out on selling SketchUp Pro.
I mean, c'mon, if Eastern European Mafiosi can make web pages that quickly and functionally deliver products and download malware while sampling identities and stealing credit card numbers, why should America's foremost tech company have such trouble with a simple web sale?
After going through the circular links in the navigation, I find the Buy Sketchup Pro. I want to upgrade from 7, not buy, so I check that option. Whoops, no page there! Wrong link or page has expired— really?
I head back and find a Download Trial. Since everyone else sends a crippled full version, to be unlocked later when you pay the bucks, I take it. I figure I'll buy my key over the phone (no web page for upgrades). I have to fill out a web form because they don't list a phone number. It takes them 18 hours to call back. Helpful salesperson sells me the upgrade, tells me that I'll have a license and key in ten minutes by email. Damn, and I was going to keep him on the line until I was up and running, I had a sense some other issue was lurking in the wings.
Okay, so it takes a half an hour, but what's a bit of time between friends. Whoops again! The menu item for license is grayed out!!
More circular links in the troubleshooting pages. Half an hour more and I notice a help link over on the side of the page for "license grayed out". I guess they get this a lot. Answer—Install the Pro version, not the trial, for which there is no page. YAAAAAAHHHHH!!
I'm paying the bucks so I don't have to go through the tedium of intersecting solids by hand. Instead I have the tedium of lameness in web sales. Solid Tools are grayed out too, so I can't even use the trial version while I'm waiting for help.
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@jim57 said:
Beats me how Google can work magic, absolute magic with search engines, then design and implement something so useful and complex as Google Maps, and utterly flunk out on selling SketchUp Pro.
Sounds like you have had a rough go of it. I tried to follow your path through the web store, but couldn't quite figure out where you started having trouble. So I'll just cut to the chase... have you managed to get SU8pro licensed on your system, or do you need more help?
john
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By the way- it looks like this thread is starting to collect technical support issues for SketchUp 8 rather than discussing feature requests and our 2010 "Questions & Ideas" series. If you're in need of technical support, you're more likely to get a response from the SketchUp support team on our SketchUp Help Forum than you are 17 pages deep in this topic.
john
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Wow. Quite the ordeal. I've upgraded 3 times now with no issues. O.ly time I had serious lag was waiting for a path / response to a question on transferring my license to a Mac from my PC. That took quite awhile. Bit otherwise - easy.
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Thanks for responding so quickly, John. I apologize for not checking back sooner.
I do have a license for SU pro, though the program thinks it's a trial version and has expired on me. Ironically, it happened just after I entered the license and key.
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That was easy to fix— I just installed the key a second time and it worked. Don't know why it didn't the first time, the program acknowledged the license.
Jim
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I am interested in achieving better quality organic models in SU. My question is xFrogxTune has an innovative way of displaying organic models:
"XfrogTUNE uses algorithms that are specially adapted to manage the complexity and the level of detail in tree models. The basic concept behind XfrogTUNE is the reduction of complexity according to the distance between the viewer and the object. If the object is far away, the viewer cannot discern fine details anymore and thus the effort to calculate and display this detail is not necessary. XfrogTUNE allows for a dynamic reduction of complexity: When the viewer approaches an object more detail is added to the object and when he moves away from the object, more and more detail is removed. You can use XfrogTUNE to import models created in Xfrog and generate different versions of this model with different degrees of complexity. In this process the original Xfrog model stays untouched and keeps it’s full detail and complexity. Any reduced version is converted into the XfrogTUNE format that allows for very fast rendering and calculation of the model. This makes XfrogTUNE the perfect tool for the creation of organic models for the use in real time environments. The algorithms that are used in XfrogTUNE are also available as a programming library that can be integrated into any real time environment and thus allows you to use this high definition technology for dynamic complexity management in your own game application etc." I am wondering if the xFrog programing library could be incorporated in to SU perhaps as a SU plug-in so that organic models would change in complexity as you zoom in and out and as a user moves closer to organic models in SU? I know that xTune was designed for the gaming community but could it be adapted to SU? This would give the user a more realistic experience with organic models in SU. and also give the user upon export to a higher end modeler/renderer such as Vue to treat those xTune models in SU as proxies that could be swapped out through Vue's scripting language (python) with the original images designed in xFrog and saved in Vue's .vob file format. -
@kydbmaster said:
I am wondering if the xFrog programing library could be incorporated in to SU perhaps as a SU plug-in so that organic models would change in complexity as you zoom in and out and as a user moves closer to organic models in SU.
Fundamentally, the xFrog library is automatically creating multiple geometric LoD's (Levels of Detail) and swapping them in and out of the model as the camera position changes. This is possible primarily because xFrog models are so parameterized to begin with. Unfortunately, SketchUp models aren't parameterized in the same way– which means that the xFrog library doesn't provide a solution that would be of any benefit to SketchUp users.
john
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"ghost components" plugin accomplishes this.
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@krisidious said:
"ghost components" plugin accomplishes this.
Not automatically and dynamically though. However TIG's MatrixProximity plugin does (somewhat):
http://forums.sketchucation.com/viewtopic.php?t=7612It works by scenes, so you need to set the three, different versions for close, mid and far distance manually - then it "remembers" these settings.
Certainly a general (and native) LOD engine in SU would be nice.
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@gaieus said:
Certainly a general (and native) LOD engine in SU would be nice.
I'm hoping to be able to add something like that into BezierSurface. Though no need to manually create different types of geometry, the nature of bezier surfaces lets you avoid that - but it won't be changing the LOD live as you move the camera.
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@jbacus said:
@kydbmaster said:
I am wondering if the xFrog programing library could be incorporated in to SU perhaps as a SU plug-in so that organic models would change in complexity as you zoom in and out and as a user moves closer to organic models in SU.
Fundamentally, the xFrog library is automatically creating multiple geometric LoD's (Levels of Detail) and swapping them in and out of the model as the camera position changes. This is possible primarily because xFrog models are so parameterized to begin with. Unfortunately, SketchUp models aren't parameterized in the same way– which means that the xFrog library doesn't provide a solution that would be of any benefit to SketchUp users.
john
.John,
Obviously you can go down the route of (1-ring) decimation etc, but I'd suggest you revisit Impostors. While its true the free form nature of SketchUp makes LOD a tougher problem, I think the Group/Component structuring could be leveraged to partition your heavy weight models into chunks that could cached as Impostors.
Adam
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Hi John,
What about letting an outside program like xFrogTune generate the files and just build the mechanism inside SU that calls the different files in as the distance from the camera to the object changes. SU would have to support the .LOD file format. It would not matter about the compatibility of the modelers in that case. Both programs do what they do best. On another note, does SU support the .FLT file format?
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@kydbmaster said:
Hi John,
What about letting an outside program like xFrogTune generate the files and just build the mechanism inside SU that calls the different files in as the distance from the camera to the object changes. SU would have to support the .LOD file format. It would not matter about the compatibility of the modelers in that case. Both programs do what they do best. On another note, does SU support the .FLT file format?
Well the runtime graphics library Google SketchUp uses does support model switching ("igLod" if I remember correctly), so that part is trivial. The problem for the Sketchup team is how do you solve - in a general way - the issue that this isn't static geometry. SketchUp is a modeller, not a Viewer. So while its possible to export geometry, generate some reduced complexity geometry and chain it into a viewing pipeline, that is a complete non-starter for a dynamic modeller in which users, well, model stuff.
There is no silver bullet here. There is just one - and only one - way of solving the issue and that is to keep a fat, easy-to-edit format as primary data and cache lean, fast-to-draw versions of it. What method you choose to use for this is, as they say, an exercise for the reader.
Adam
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Hi Adam!
I guess the best I can hope for (for now) is just place low-polygon count files in SU and then replace them at export time in Vue with the Hi-polygon count files there; retaining the orginal position and scaling of the low-polgon count files placed originally in SU.
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Well lets not confuse different issues here...
There is the issue of improving the load balancing of SketchUp in general use, so it degrades more gracefully with large models.
There is a related - but different - workflow question about managing HD assets.
The latter can be handled right now with Proxy objects - I know LightUp allows you to right-click on a Group/Component and replace it with a simple Proxy while in SketchUp that will be replaced with the high resolution geometry when in LightUp Tourtool. I'm sure other Apps can do the same.
Adam
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@adamb said:
There is no silver bullet here. There is just one - and only one - way of solving the issue and that is to keep a fat, easy-to-edit format as primary data and cache lean, fast-to-draw versions of it. What method you choose to use for this is, as they say, an exercise for the reader.
Right... well put, Adam.
john
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