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    SIMPLE HELP!!!!

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    • S Offline
      smithryan07
      last edited by

      I have lost my mind. I recently installed SU on a borrowed computer. It is an HP with Windows Vista Home. SU Seems to run fine until I try to draw a line or select something. When drawing the line, it is appearing when I begin to draw it but when I click to end the segment the line disappears. When I opened a file and tried to highlight and select things, there was no bounding box but whatever would have been in said box had it appeared was selected. How do I fix this?!?!?!

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      • Chris FullmerC Offline
        Chris Fullmer
        last edited by

        Sounds like a video card problem. The often come with old drivers. Try finding out what video card you have and then download the newest drivers for it. See if that fixes it.

        There are also some display options in the SketchUp Preferences that you might play to see if they help fix anything.

        Chris

        Lately you've been tan, suspicious for the winter.
        All my Plugins I've written

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        • S Offline
          smithryan07
          last edited by

          How do I find out what kind of video driver I have? This is a borrowed computer and the owner does not know what kind of driver it is.

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          • sketch3d.deS Offline
            sketch3d.de
            last edited by

            @smithryan07 said:

            How do I find out what kind of video driver I have?

            "Win+R > dxdiag > OK > Display > Device/Driver"

            hth,
            Norbert

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            • Chris FullmerC Offline
              Chris Fullmer
              last edited by

              That left me confused, what is that?

              Lately you've been tan, suspicious for the winter.
              All my Plugins I've written

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              • D Offline
                d12dozr
                last edited by

                Win+R = keyboard shortcut for "Run"

                Type: "dxdiag", click "OK"

                Click Display-> Device/Driver

                3D Printing with SketchUp Book
                http://goo.gl/f7ooYh

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                • Chris FullmerC Offline
                  Chris Fullmer
                  last edited by

                  oh cool. I never ever use my "win" key. dxdiag, very useful little utility. Thanks guys,

                  Chris

                  Lately you've been tan, suspicious for the winter.
                  All my Plugins I've written

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                  • thomthomT Offline
                    thomthom
                    last edited by

                    @chris fullmer said:

                    oh cool. I never ever use my "win" key. dxdiag, very useful little utility. Thanks guys,

                    Chris

                    On Windows7 you got some new nifty Win keys. (Win+Left and Win+Right are very nice to create split views)

                    Thomas Thomassen β€” SketchUp Monkey & Coding addict
                    List of my plugins and link to the CookieWare fund

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                    • S Offline
                      smithryan07
                      last edited by

                      How do I make sure the driver is up to date? I googled the driver and all that came up was a bunch of world of warcraft forums.

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                      • Chris FullmerC Offline
                        Chris Fullmer
                        last edited by

                        Mostly you just need to find the card type. "nVidia GeForce 8400", "ATI Radeon 7000", "intel graphics 950" are all examples of what that might look like. Once you determine what type of card you have, you go to the maker's website and look for their downloads section. The input your card type and eventually you will get to the drivers download section. Just download and then run it and it should upgrade your drivers.

                        Then reboot the computer and try SU again to see if it helped.

                        Chris

                        Lately you've been tan, suspicious for the winter.
                        All my Plugins I've written

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                        • S Offline
                          smithryan07
                          last edited by

                          awesome let me give it a try and see. Thanks everyone, i'll let you know how it goes.

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                          • S Offline
                            smithryan07
                            last edited by

                            It worked, thanks for all the help it is much appreciated!

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