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    Texture crashes SU?

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • thomthomT Offline
      thomthom
      last edited by

      I can't open any of them.
      I even converted them to .png.

      I don't have problems with any other textures....

      Thomas Thomassen — SketchUp Monkey & Coding addict
      List of my plugins and link to the CookieWare fund

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      • thomthomT Offline
        thomthom
        last edited by

        My SU6 works, but not SU7.
        I even disabled all plugins - still crashes.
        Hardware Acceleration off - still crashes.

        Thomas Thomassen — SketchUp Monkey & Coding addict
        List of my plugins and link to the CookieWare fund

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        • thomthomT Offline
          thomthom
          last edited by

          And on my secondary machine, running SU7. It has an older ATI Radeon 9800 as oppose to my main computer with nVidia Geforece 8800GT.

          Thomas Thomassen — SketchUp Monkey & Coding addict
          List of my plugins and link to the CookieWare fund

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          • thomthomT Offline
            thomthom
            last edited by

            @remus said:

            Works fine for me 😕

            Sorry, I just realised the link didn't go directly to the material I was trying.
            The material was bricks 009 - on the second page.

            Thomas Thomassen — SketchUp Monkey & Coding addict
            List of my plugins and link to the CookieWare fund

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            • R Offline
              remus
              last edited by

              Crashing for me as well now 👍

              http://remusrendering.wordpress.com/

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              • thomthomT Offline
                thomthom
                last edited by

                I really wonder what is is with that texture. Since even loading it in PS and resaving it into another format, png, still makes it crash. And it's all of the textures in that zip file.

                Thomas Thomassen — SketchUp Monkey & Coding addict
                List of my plugins and link to the CookieWare fund

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                • GaieusG Offline
                  Gaieus
                  last edited by

                  OK, I tried to "trick" it by importing as image first an then exploding it when the bugsplat came.
                  Crash Report #486985

                  It's also simple RGB so there should not be any problem that I could find out with my limited knowledge at least.

                  Gai...

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                  • thomthomT Offline
                    thomthom
                    last edited by

                    Yea - I also tried to import it as an image. Then right click and Use as Material. It didn't crash until I tried to view the material in the material editor.

                    Thomas Thomassen — SketchUp Monkey & Coding addict
                    List of my plugins and link to the CookieWare fund

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                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      I've tried all of that too - always splats.
                      Tried renaming it, cutting and pasting pixels, flipping image in Gimp - nothing worked...
                      Then I scaled the image down to around half it's original size - it now works fine !
                      Seems that something about the original image's size kills the Materials Browser preview icon image ? 😒

                      TIG

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                      • thomthomT Offline
                        thomthom
                        last edited by

                        @tig said:

                        Seems that something about the original image's size kills the Materials Browser preview icon image ? 😒

                        Think you nailed it! I created a blank image in SU with the dimensions 926px x 432px - that also bugsplats. This appear to be one obscure SU bug.


                        test.png

                        Thomas Thomassen — SketchUp Monkey & Coding addict
                        List of my plugins and link to the CookieWare fund

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                        • thomthomT Offline
                          thomthom
                          last edited by

                          Changing just by one pixel makes it load properly.
                          I have been trying with SU7.1 on PC.
                          I do not get the splat on SU6.

                          Anyone with SU7.0 or OSX?

                          Thomas Thomassen — SketchUp Monkey & Coding addict
                          List of my plugins and link to the CookieWare fund

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                          • GaieusG Offline
                            Gaieus
                            last edited by

                            This is interesting indeed (and changing just one pixel is actually a good workaround)

                            Gai...

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                            • TIGT Offline
                              TIG Moderator
                              last edited by

                              Is it the h x w image size or is it the number of pixels in it ? =400032
                              Have you tried with the h/w inverted ?
                              Or making something with the same pixel count but another proportion...

                              TIG

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                              • tbdT Offline
                                tbd
                                last edited by

                                tested on Sketchup.OSX - no crash.
                                tested on Sketchup.Win inside OSX - crash.

                                inverted h/w - no crash.
                                saved as .jpg with high compression - crash.

                                traced the problem to a memcpy which reference an invalid pointer

                                SketchUp Ruby Consultant | Podium 1.x developer
                                http://plugins.ro

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                                • thomthomT Offline
                                  thomthom
                                  last edited by

                                  432px x 926px - no crash
                                  1852px x 216px - no crash

                                  Thomas Thomassen — SketchUp Monkey & Coding addict
                                  List of my plugins and link to the CookieWare fund

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                                  • TIGT Offline
                                    TIG Moderator
                                    last edited by

                                    Who's reporting this to Google ? Thomthom - you conceived it ??

                                    TIG

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                                    • thomthomT Offline
                                      thomthom
                                      last edited by

                                      It's reported to Google.

                                      Thomas Thomassen — SketchUp Monkey & Coding addict
                                      List of my plugins and link to the CookieWare fund

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                                      • A Offline
                                        Aidus
                                        last edited by

                                        thomtom yes arroway textures can disarm sketchup especially when you trying export su to some render program. In my case to maxwell. I think its because of texture size.

                                        CPU: Intel Core i7 Extreme Edition 965
                                        RAM: OCZ Gold DDR3 1600MHz 12Gb
                                        Video: Asus Radeon HD4870 X2 2Gb
                                        Mobo: Asus P6T Deluxe 1366 Intel X58

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                                        • thomthomT Offline
                                          thomthom
                                          last edited by

                                          @aidus said:

                                          thomtom yes arroway textures can disarm sketchup especially when you trying export su to some render program. In my case to maxwell. I think its because of texture size.

                                          I have a few of the Arroway textures. And I've not had any problems before with them, even with large versions.
                                          But in this case I was trying out the low res preview. Also: SU also crash when you create an empty new texture in Photoshop or any other editor. These specific dimensions, 926px x 432px, crash SU - seemingly regardless of origin.

                                          Thomas Thomassen — SketchUp Monkey & Coding addict
                                          List of my plugins and link to the CookieWare fund

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                                          • A Offline
                                            Aidus
                                            last edited by

                                            That's intresting. My su crashes often with large arroway textures (not all) when exporting. Just on win x32 not on win x64

                                            CPU: Intel Core i7 Extreme Edition 965
                                            RAM: OCZ Gold DDR3 1600MHz 12Gb
                                            Video: Asus Radeon HD4870 X2 2Gb
                                            Mobo: Asus P6T Deluxe 1366 Intel X58

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