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Problem Importing Terrain from GE to Sketchup...

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  • D Offline
    divebel
    last edited by 20 May 2010, 14:42

    Hi Guys,

    My first post here on SketchUcation, and I'm afraid it's a real newbie question!

    I have a basic understanding of Sketchup and have built a few 3d houses over the time, but now urgently need to take 'a current view' of google earth and put it into Sketchup.

    But no matter what I try, when I find the location I want on GE, and in Sketchup I: google earth>get current view, I always receive a window saying the following:

    'Google SketchUp is unable to connect to Google Earth. Please make sure Google Earth is installed, running, and connected (you are able to see the Earth). Close and restart SketchUp, and then click Get Current View again. If it still doesn't work, please search the Help Center for 'SketchUp is unable to connect to Google Earth.'

    I've tried searching the help center and online, and have had no success whatsoever.

    I'm running Mac OS X 10.6.3, Sketchup 7 (7.0.8656) and Google Earth 5.

    Any assistance you could give me would be very much appreciated. Many thanks πŸ˜„

    Annabel.

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    • G Offline
      Gaieus
      last edited by 20 May 2010, 15:23

      Hi Annabel,

      The only thing I found in the help center is for PC:
      http://sketchup.google.com/support/bin/answer.py?hl=en&answer=36249
      although it also says "Mac users: A new issue that produces this error was recently discovered. We're currently working to resolve the issue as soon as possible. 5/15/2009" Now that's from a year ago. I don't know what Google's found out about this error on the Mac ever since
      πŸ˜•

      I am on a PC so I am not sure how to troubleshoot your problem however I would rather move your topic to the Bug reports section than leave it here.


      Edit; for a very quick solution, you can create a placemark in GE where you want that snapshot and attach it here. I will load it in my GE, take the snapshot for SU and upload my file for you so that you can at least work with it until the problem is resolved.

      Gai...

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      • D Offline
        divebel
        last edited by 20 May 2010, 15:30

        Hey Gaieus,

        Thanks very much for replying to my post - I really appreciate that.

        Do you mean that you will move my post to the bug section, or should I do it?

        Thanks again,

        Annabel πŸ˜„

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        • G Offline
          Gaieus
          last edited by 20 May 2010, 15:32

          Hi Annabel,

          I have already moved it. You could not (only moderators can).

          Also, see my edit in my above post (I did not know you were coming back so quickly as you were offline when I answered)
          πŸ˜‰

          Gai...

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          • D Offline
            divebel
            last edited by 20 May 2010, 15:46

            Wow, Gaieus - that would be a huge help to me.

            I'm going to ask a silly question now - I have made a placemark in the center of the land area I need - what file format do I save it in, to post on this site? I'm just thinking that you need something that gives you the coordinates, no?

            Sorry about these questions 😳

            Annabel πŸ˜„

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            • G Offline
              Gaieus
              last edited by 20 May 2010, 15:49

              When you make a placemark, it will appear on the side, under your places. Right click and "Save as..." It will save as a kmz file (or maybe kml?). Upload that; it will contain the co-ordinates and my GE will "fly" to the exact location you had in yours.

              Gai...

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              • G Offline
                Gaieus
                last edited by 20 May 2010, 16:42

                Here are two files. One with your original placemark while I zoomed in a bit in the second one in case it is better to work that way.

                As a "bonus", I swapped the B&W images to colour ones for you.
                πŸ˜‰


                Annabel.skp


                Annabel_Closer.skp

                Gai...

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                • B Offline
                  bjanzen
                  last edited by 20 May 2010, 16:57

                  We have no Mac issues at this time (a possible interaction from other applications on the Mac could cause a conflict), and it's been fixed for almost a year now. If someone is having Mac issues and is on the current build (7.1), please let me know.

                  Barry

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                  • D Offline
                    divebel
                    last edited by 20 May 2010, 17:20

                    Superb! Thank you so much for your help - opened up with sketchup and it's working a dream.

                    Have a great day Gaieus!

                    Annabel

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                    • G Offline
                      Gaieus
                      last edited by 20 May 2010, 21:50

                      Hi Annabel,

                      Please, make sure you have the latest (update) of your SU version. "Rumours" say it should have a fix for your problem.

                      As for my great day - I am having it.
                      πŸ˜‰

                      Gai...

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                      • D Offline
                        divebel
                        last edited by 20 May 2010, 22:18

                        Cool! I'm attaching the kmz file, and as I am not completely sure what I am doing 😳 , I'm also attaching a screenshot of the area I need...just in case.

                        Many thanks.

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