Free upgrade to the latest version....
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I'd say that is one you should let ASGVis know. -
alrighty.....i uninstalled the previous vray version. the installation of 1.48.66 went smooth....but vray did not detect my existing license and is still asking for one.....if i load the old license it doesn't detect it....
please help -
Not sure why that is.
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Re-entering your license info should work though. If that doesn't work you need to ask ASGVis.
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@thomthom said:
Re-entering your license info should work though. If that doesn't work you need to ask ASGVis.
i just import the asgvlic file ... what is the information to be entered??
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You get a window asking for registration info, right?
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@thomthom said:
You get a window asking for registration info, right?
Yes I do get a window having three options.. i don't remember right now... but maybe they are the following
I have a standalone license server
I have a commercial license
I wish to demo this product.. -
@arjunmax09 said:
I have a standalone license server
That's the one. Choosing that should ask you for your license info.
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@thomthom said:
That's the one. Choosing that should ask you for your license info.
then i use the old activation key that i had but it doesn't activate saying that there's a failure or something like that.....do i need a new asgvislic license file??
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VfSU generates the license file on your computer - you don't have to deal with the file yourself. You should only need to enter your registration info.
Not sure what's going on.
Contact authorizations@asgvis for support. -
@thomthom said:
VfSU generates the license file on your computer - you don't have to deal with the file yourself.
Contact authorizations@asgvis for support.I import the old license file that was sent to me for vray 1.05.30
@thomthom said:
You should only need to enter your registration info.
Not sure what's going on.What is registration info like serial key or my name and everything
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arjunmax09 - Please contact the appropriate support channel so you can actually have your issue resolved. This is not the ASGvis forums, nor an official support channel. You are experiencing an issue that can not be resolved by anyone other than ASGvis.
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