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    SketchUp OSX always sensitive to keyboard input

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    • R Offline
      raumplan
      last edited by

      Please help me:

      My SketchUp (pro 7.1 for OSX) while in background still remain sensitive to the keyboard input!

      So, for example if I quit a software with (apple-Q) and SketchUp is in the background... SketchUp will quit too!!!
      Or, if I type (apple-N) for new document.... SketchUp open new doc!!
      And so on!......

      Anyone have the same problem???

      Thank you!

      http://www.raumplandesign.it

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      • thomthomT Offline
        thomthom
        last edited by

        Do you have any plugins installed?

        Thomas Thomassen β€” SketchUp Monkey & Coding addict
        List of my plugins and link to the CookieWare fund

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        • R Offline
          raumplan
          last edited by

          Thank you thomthom,
          yes, I have many plugin installed...
          the last one is V-Ray plugin for SketchUp which I have bought a few days ago (as beta - and yesterday I download the new official release), I don't know if this plug is the reason of bad functionality of SketchUp... but I can't uninstall the plugin!
          If I start installer I don't found any uninstaller command... mah!

          http://www.raumplandesign.it

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          • thomthomT Offline
            thomthom
            last edited by

            I think there was some reports about the OSX version doing something like this. You should be able to find something related in the beta forum section.

            As for the uninstaller not working - contact ASGVis support. Remains of the old beta versions might cause all kinds of problems.

            Thomas Thomassen β€” SketchUp Monkey & Coding addict
            List of my plugins and link to the CookieWare fund

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            • R Offline
              raumplan
              last edited by

              AGGHH!... thomthom is the V-Ray plugin!
              I have uninstall the plugin (with an expedient... aborting the installer!) and now SketchUp work normally.

              Damn'...

              Any other Mac user have the same problem????

              http://www.raumplandesign.it

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              • thomthomT Offline
                thomthom
                last edited by

                Is it still present with the release version?

                As mentioned - there was talk about during the beta in the beta forum. Since you where a beta tester you should be able to access it. Think there might be a workaround. But in any case you should report this to ASGVis.

                Thomas Thomassen β€” SketchUp Monkey & Coding addict
                List of my plugins and link to the CookieWare fund

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                • R Offline
                  raumplan
                  last edited by

                  Yes the problem persist with official release 😒

                  I'm not a beta tester, I have bought the soft in special offer since is a beta...
                  can you tell me the link of the beta forum 'cause i don't found it?

                  I hope you are right: "there might be a workaround"

                  http://www.raumplandesign.it

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                  • thomthomT Offline
                    thomthom
                    last edited by

                    Ah - you pre-ordered. The beta section is only visible to beta testers, so any link won't be any good.

                    Thomas Thomassen β€” SketchUp Monkey & Coding addict
                    List of my plugins and link to the CookieWare fund

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                    • thomthomT Offline
                      thomthom
                      last edited by

                      And I can't seem to find the post either.... 😞

                      Thomas Thomassen β€” SketchUp Monkey & Coding addict
                      List of my plugins and link to the CookieWare fund

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                      • T Offline
                        tfdesign
                        last edited by

                        Carlo, have you tried a permissions repair? Also, are you using 10.5.5? I'd upgrade to 10.5.8 (8 or 9? I can't remember!).

                        Try that. πŸ˜„

                        My book "Let's SketchUp!" Download from here

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                        • E Offline
                          elis
                          last edited by

                          @raumplan said:

                          Any other Mac user have the same problem????

                          Me too! πŸ˜’
                          V-ray (from yesterday final release) works well but the annoying keyboard input interference when SketchUp is in background, is not ended. (SketchUp Pro 7.1.6859 Eng version over italian localized Mac Os X and permission repaired many times).

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                          • R Offline
                            raumplan
                            last edited by

                            😒 permission repair don't work!!

                            I have Mac OsX snowleo italian too (but I don't think this is the reason of interference)

                            We need of urgent repair of this BUG 😑

                            http://www.raumplandesign.it

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                            • thomthomT Offline
                              thomthom
                              last edited by

                              Found the workaround:

                              @unknownuser said:

                              Hi, My problem regarding shortcut keys (when I use them in another program while sketchup is also open in the background) is solved! I was looking in the Universal acces pane in System preferences. There I saw the option "enable access for assistive devices" turned ON. I turned it OFF and gone was my problem!!! Maybe this can help you guys?

                              Regards,

                              Peter

                              Thomas Thomassen β€” SketchUp Monkey & Coding addict
                              List of my plugins and link to the CookieWare fund

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                              • E Offline
                                elis
                                last edited by

                                @thomthom said:

                                Found the workaround:

                                Oh yessss! That was the solution!
                                Thank you very much, thomthom ! πŸ˜„

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                                • thomthomT Offline
                                  thomthom
                                  last edited by

                                  I've reported this to ASGVis. This is just a workaround, not a true solution. Someone might want to use that feature.
                                  But glad it worked for you.

                                  Thomas Thomassen β€” SketchUp Monkey & Coding addict
                                  List of my plugins and link to the CookieWare fund

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                                  • R Offline
                                    raumplan
                                    last edited by

                                    THANK THANK THANK YOU THOMTHOM! β˜€

                                    http://www.raumplandesign.it

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                                    • dkendigD Offline
                                      dkendig
                                      last edited by

                                      Yup, thomthom beat me to it. The reason it was never fixed, is nobody could ever tell us how to reproduce the issue. It randomly happens on some users machines ::shrugs:: So as soon as we figure out what that problem is, we can look in to fixing it. Until then, screw universal access and the horse it rode in on πŸ˜‰

                                      Devin Kendig
                                      Developer

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                                      • R Offline
                                        raumplan
                                        last edited by

                                        Thank you dkeding... I'm happy that ASGVis know the problem and work for resolve it.

                                        Now I understand the events:
                                        One week ago I have bought a very interesting utility called ForeverSave "the first application featuring a revolutionary method to save all your documents you are working on. An advanced backup management offers the opportunity to browse through all of your saved versions".
                                        The bad news is that ForeverSave use UNIVERSAL ACCESS (and switch it on automatically).
                                        So now I can't use the application that can save me from loosing works and prevents from application crash or unintentional overwriting... especially useful with SketchUp!

                                        I hope ASGVis solve it soon

                                        http://www.raumplandesign.it

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                                        • thomthomT Offline
                                          thomthom
                                          last edited by

                                          raumplan: drop a message to ASGVis support email address and see if you can assist them in reproducing this.

                                          Thomas Thomassen β€” SketchUp Monkey & Coding addict
                                          List of my plugins and link to the CookieWare fund

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                                          • T Offline
                                            tfdesign
                                            last edited by

                                            Hey guys, I just checked preferences and also found this box checked (I didn't check it!).

                                            Perhaps this is a bug in Snow Leopard, that it gets switched on after upgrading? πŸ˜•

                                            (I don't have either V-ray or that other app)

                                            My book "Let's SketchUp!" Download from here

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