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    Menu Options Keeps Graying Out!

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • F Offline
      flyashy
      last edited by

      Oh, so is this a bug with the upgrade?

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      • thomthomT Offline
        thomthom
        last edited by

        I've seen this with 7.0 - think even 6.0.
        But I think we're seeing this more as more and more people use more plugins which increases the chances for the bug to trigger.

        Thomas Thomassen — SketchUp Monkey & Coding addict
        List of my plugins and link to the CookieWare fund

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        • thomthomT Offline
          thomthom
          last edited by

          Just to clarify:
          This is what I'm, sure of:

          • I'm sure that this occurred before 7.1
          • I'm sure that this can be triggered without any plugins by just continuously right-clicking

          I'm guessing:

          • that the more plugins the more likely hood it'll trigger
          • that it's something that exhausts the handles for menu items in SU

          By now we should have seen a pattern if there was one particular plugin that causes it.
          A version of my Selection Toys appeared to greatly increase the chance of triggering the bug. The only thing I had added to that version was two menu items per layer. Which is why I'm suspecting some limit to the amount of menu items SU can handle. (It's not just that - as mentioned: it can be triggered by repeatedly right-clicking. But but think in the matter of right-clicking repeatedly is that the old-context-menu isn't released properly. <- guessing)

          Thomas Thomassen — SketchUp Monkey & Coding addict
          List of my plugins and link to the CookieWare fund

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          • F Offline
            flyashy
            last edited by

            Oh you posted this while I was typing..

            So I guess I'll just go easy on the right click for a while then..the funny thing is that when the context disables even the shortcut keys don't respond..so it's probably the handlers as you mentioned..

            thanks,
            flyashy

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            • GaieusG Offline
              Gaieus
              last edited by

              Although currently I don't have too many plugins installed, I have to say that I have never had this happen (heard enough about it on several forums I admit). So there is maybeanother chance that certain hardware configurations also play some role in this?

              Gai...

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              • thomthomT Offline
                thomthom
                last edited by

                @gaieus said:

                Although currently I don't have too many plugins installed, I have to say that I have never had this happen (heard enough about it on several forums I admit). So there is maybeanother chance that certain hardware configurations also play some role in this?

                If you right-click on some geometry repeatedly? (Don't do anything other than right-click for about ~10-30 times.) You see it happen then? I've seen that on all the machines I've tested - which all have had different hardware and OS.

                Thomas Thomassen — SketchUp Monkey & Coding addict
                List of my plugins and link to the CookieWare fund

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                • GaieusG Offline
                  Gaieus
                  last edited by

                  Hm... Interesting. Yes, it does grey out if I keep right clicking like a madman. 😲

                  Never noticed with a "normal" workflow however - and lately I had models with a lot of texture positioning, right clicking and such.

                  You guys are crazy. How would one get into such an experiment? 😕

                  Gai...

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                  • Alan FraserA Offline
                    Alan Fraser
                    last edited by

                    I can't say that I've seen this behaviour either...even right-clicking about 50 times. I also have far more scripts installed than I could ever have any use for. I don't doubt that it's happening...just that I can't trigger it. If I ever do see it, I'll try to remember what I've just changed.

                    3D Figures
                    Were you required to walk 500 miles? Were you advised to walk 500 more?
                    You could be entitled to compensation. Call the Pro Claimers now!

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                    • A Offline
                      alpro
                      last edited by

                      thomthom, you've had this happen in v6? This never, not once happened to me in v6. And I don't think my workflow has changed to where I'm right clicking alot more but this happens quite a bit to me in v7. Really fustrating to the point I may just go back to v6, its a real drag to be getting into a model and flowing along, then bam, not be able to do anything and have to restart Su. Can't believe more people aren't complaining about this, maybe it doesn't happen as often to some people?

                      Mike

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                      • thomthomT Offline
                        thomthom
                        last edited by

                        @gaieus said:

                        Hm... Interesting. Yes, it does grey out if I keep right clicking like a madman. 😲

                        Never noticed with a "normal" workflow however - and lately I had models with a lot of texture positioning, right clicking and such.

                        You guys are crazy. How would one get into such an experiment? 😕

                        I dunno who came up with that. I read it in one of the many threads on this. Only reliable way to reproduce it so far.

                        @alpro said:

                        thomthom, you've had this happen in v6? This never, not once happened to me in v6. And I don't think my workflow has changed to where I'm right clicking alot more but this happens quite a bit to me in v7. Really fustrating to the point I may just go back to v6, its a real drag to be getting into a model and flowing along, then bam, not be able to do anything and have to restart Su. Can't believe more people aren't complaining about this, maybe it doesn't happen as often to some people?

                        I haven't experienced this myself. But someone else in my office experienced it. Think he was using SU6 then.
                        Though it does seem the reports of this has increased after 7.0. Not sure if it's something SU7 changes, if it's more users here at the forum, or that plugin use is getting more common. Hard to tell.

                        But no, it doesn't happen to everyone. It's an obscure issue. But I know that Google is well aware of it - but they've been having big problems reproducing it - which makes debugging it very hard.

                        Thomas Thomassen — SketchUp Monkey & Coding addict
                        List of my plugins and link to the CookieWare fund

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                        • TIGT Offline
                          TIG Moderator
                          last edited by

                          Found out some cause+effect for this greying-out of context-menu items... [v7.1M1]

                          I had thought it something to do with Twilight [it started with me about the time I installed TW BUT then lots of other things happened around then too]... BUT it keeps happening even with TW disabled and uninstalled - so it's not that...

                          BUT if I make some components and place them, copy edit, scale etc etc the context-menu remains OK.
                          If I explode just one of these component instances - now I get some greyed-out context-menu items that should be active!!!

                          A mystery as to why this happens... but I can get this greying-out of items to happen consistently, at the point after I explode a component instance... 😕

                          Hope this helps solve this...

                          TIG

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                          • thomthomT Offline
                            thomthom
                            last edited by

                            Explode on any model? Or a particular model?

                            Thomas Thomassen — SketchUp Monkey & Coding addict
                            List of my plugins and link to the CookieWare fund

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                            • TIGT Offline
                              TIG Moderator
                              last edited by

                              Occurs in all models - even brand new ones...
                              Try it, open a new model make a few simple components, copy scale etc - context-menu is OK.
                              Explode one of the Instances - you now have wrongly greyed-out context-menu items !
                              Undoing the explode doesn't get the menu fixed !
                              Only corrected by closing SUp and reopening model.
                              Happens for me consistently...

                              TIG

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                              • thomthomT Offline
                                thomthom
                                last edited by

                                @tig said:

                                Occurs in all models - even brand new ones...
                                Try it, open a new model make a few simple components, copy scale etc - context-menu is OK.
                                Explode one of the Instances - you now have wrongly greyed-out context-menu items !
                                Undoing the explode doesn't get the menu fixed !
                                Only corrected by closing SUp and reopening model.
                                Happens for me consistently...

                                Can't reproduce.

                                Only time I've ever seen it on my own machine - excluding repeated right-clicking - was with my Selection Toys when I made two context menu items per layer.
                                It seems that the scenario where this bug crops up vary from user to user.

                                Thomas Thomassen — SketchUp Monkey & Coding addict
                                List of my plugins and link to the CookieWare fund

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                                • TIGT Offline
                                  TIG Moderator
                                  last edited by

                                  Might be a clash of certain script combinations ?
                                  Haven't got to the bottom of it yet... 😒

                                  TIG

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                                  • thomthomT Offline
                                    thomthom
                                    last edited by

                                    Right-clicking will reproduce it without any plugins. But I suspect that plugins increase the chance of triggering it.

                                    Thomas Thomassen — SketchUp Monkey & Coding addict
                                    List of my plugins and link to the CookieWare fund

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                                    • F Offline
                                      flyashy
                                      last edited by

                                      Hi Tig,
                                      nope. didn't happen when I made copies of components and exploded one instance. In fact I went around like a madman right-clicking everything in sight too just to make sure.
                                      The only difference being I'd emptied my plugins directory. Just moved everything including the examples folder to a temp folder.

                                      I also opened up some of the fairy complex models to check if it was the complexity of the file that prompted this..nothing. No greying out.

                                      Could it be about scripts that have submenus in the context menu? I did not have any scripts that had submenus before this started happening.

                                      thanks,
                                      flyashy

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                                      • thomthomT Offline
                                        thomthom
                                        last edited by

                                        hm.. when my Selection Toys caused this it was after adding lots of menus to sub-menu in the context menu.

                                        flyashy: before moving the plugins, where you able to reproduce it by right-clicking then? but after clearing all plugins you can't reproduce it?

                                        Thomas Thomassen — SketchUp Monkey & Coding addict
                                        List of my plugins and link to the CookieWare fund

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                                        • TIGT Offline
                                          TIG Moderator
                                          last edited by

                                          Another consistently reproducible way I've found of making some context-menu items become greyed-out is caused by right-clicking...
                                          First I left-click pick on something to highlight it, THEN right-click for the context-menu - all its menu items appear OK.
                                          I do this many many times - I always get good results.
                                          Now without having anything highlighted I right-click over something, and it will become highlighted [although I didn't actively click onto it] and now many of the the context-menu items will be grey-out !
                                          However, if I THEN left-click onto that object [or any other] to highlight it first, and THEN right-click the greyed-out context-menu items magically rejuvenate themselves [unlike my previously reported 'post-explode' grey-out glitch which is irreversible unless I restart SUp and reopen the model] 😕 ☀

                                          Go figure...

                                          TIG

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                                          • F Offline
                                            flyashy
                                            last edited by

                                            @TT,
                                            erm..I didn't try the exploding instance method before moving the plugins, but yes I could right click and get the greyed out menu.
                                            right now in the process of picking out the non submenu scripts and putting them back to see if the greying out happens or not..
                                            lessee..

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