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    Menu Options Keeps Graying Out!

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • thomthomT Offline
      thomthom
      last edited by

      @alpro said:

      Don't think its a menu issue, I just finally upgraded last week and decided to keep my menus and toolbars as clean as possible and have only five plugins that I use most often installed. The grayed out options happen quite a bit and I can't seem to find any pattern that triggers it but sometimes if I go to edit and select all and then click in empty space to deselect, the menu items come back, sometimes I have to save the model and restart SU. I really like the improvments that have been made but this problem seems to cancel them out as it puts a real kink into a workflow, yeah I can handle bigger models now, make textures unique, automatically update changes to textures, etc., but does all that really enhance workflow if I have to keep restarting SU? I hope this gets fixed quickly.
      Mike

      Are you right clicking many times after each other, bringing up the context menu?

      Thomas Thomassen — SketchUp Monkey & Coding addict
      List of my plugins and link to the CookieWare fund

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      • C Offline
        chango70
        last edited by

        I hope they fix this soon. It is really getting on my nerves.

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        • F Offline
          flyashy
          last edited by

          @alpro said:

          Don't think its a menu issue, I just finally upgraded last week and decided to keep my menus and toolbars as clean as possible and have only five plugins that I use most often insta....
          Mike

          Hi I started getting this since a few days too. I recently installed quite a few scripts and obviously it's one of them doing this. I thought it was lines2cyl.rb doing it because the grayed out right click seemed to happen soon after using it from the tools menu. so I removed the ruby from the plugins folder. but lo & behold, very weird, the 'convert lines/arc/etc to cylinders' command in toolsmenu is still there and refuses to go away. it's a little strange because it's supposed to be in the plugins menu isn't it?
          Now I can't even get rid of it to check if that is the one doing it.

          Sometimes the menu reactivates if I use 'Remove unsused edges' from the edit menu. ( I don't know what script does this one). sometimes not.

          So, alpro, if you just have five plugins could you list them? That way we can probably figure out the ones which are common and see if any of this makes sense.

          ta,
          flyashy

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          • thomthomT Offline
            thomthom
            last edited by

            I don't think it's one particular.
            It is reproducible without any plugins at all, if you just keep right-clicking on some geometry. Though, more plugins appear to trigger it more quickly.

            Thomas Thomassen — SketchUp Monkey & Coding addict
            List of my plugins and link to the CookieWare fund

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            • F Offline
              flyashy
              last edited by

              Oh, so is this a bug with the upgrade?

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              • thomthomT Offline
                thomthom
                last edited by

                I've seen this with 7.0 - think even 6.0.
                But I think we're seeing this more as more and more people use more plugins which increases the chances for the bug to trigger.

                Thomas Thomassen — SketchUp Monkey & Coding addict
                List of my plugins and link to the CookieWare fund

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                • thomthomT Offline
                  thomthom
                  last edited by

                  Just to clarify:
                  This is what I'm, sure of:

                  • I'm sure that this occurred before 7.1
                  • I'm sure that this can be triggered without any plugins by just continuously right-clicking

                  I'm guessing:

                  • that the more plugins the more likely hood it'll trigger
                  • that it's something that exhausts the handles for menu items in SU

                  By now we should have seen a pattern if there was one particular plugin that causes it.
                  A version of my Selection Toys appeared to greatly increase the chance of triggering the bug. The only thing I had added to that version was two menu items per layer. Which is why I'm suspecting some limit to the amount of menu items SU can handle. (It's not just that - as mentioned: it can be triggered by repeatedly right-clicking. But but think in the matter of right-clicking repeatedly is that the old-context-menu isn't released properly. <- guessing)

                  Thomas Thomassen — SketchUp Monkey & Coding addict
                  List of my plugins and link to the CookieWare fund

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                  • F Offline
                    flyashy
                    last edited by

                    Oh you posted this while I was typing..

                    So I guess I'll just go easy on the right click for a while then..the funny thing is that when the context disables even the shortcut keys don't respond..so it's probably the handlers as you mentioned..

                    thanks,
                    flyashy

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                    • GaieusG Offline
                      Gaieus
                      last edited by

                      Although currently I don't have too many plugins installed, I have to say that I have never had this happen (heard enough about it on several forums I admit). So there is maybeanother chance that certain hardware configurations also play some role in this?

                      Gai...

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                      • thomthomT Offline
                        thomthom
                        last edited by

                        @gaieus said:

                        Although currently I don't have too many plugins installed, I have to say that I have never had this happen (heard enough about it on several forums I admit). So there is maybeanother chance that certain hardware configurations also play some role in this?

                        If you right-click on some geometry repeatedly? (Don't do anything other than right-click for about ~10-30 times.) You see it happen then? I've seen that on all the machines I've tested - which all have had different hardware and OS.

                        Thomas Thomassen — SketchUp Monkey & Coding addict
                        List of my plugins and link to the CookieWare fund

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                        • GaieusG Offline
                          Gaieus
                          last edited by

                          Hm... Interesting. Yes, it does grey out if I keep right clicking like a madman. 😲

                          Never noticed with a "normal" workflow however - and lately I had models with a lot of texture positioning, right clicking and such.

                          You guys are crazy. How would one get into such an experiment? 😕

                          Gai...

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                          • Alan FraserA Offline
                            Alan Fraser
                            last edited by

                            I can't say that I've seen this behaviour either...even right-clicking about 50 times. I also have far more scripts installed than I could ever have any use for. I don't doubt that it's happening...just that I can't trigger it. If I ever do see it, I'll try to remember what I've just changed.

                            3D Figures
                            Were you required to walk 500 miles? Were you advised to walk 500 more?
                            You could be entitled to compensation. Call the Pro Claimers now!

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                            • A Offline
                              alpro
                              last edited by

                              thomthom, you've had this happen in v6? This never, not once happened to me in v6. And I don't think my workflow has changed to where I'm right clicking alot more but this happens quite a bit to me in v7. Really fustrating to the point I may just go back to v6, its a real drag to be getting into a model and flowing along, then bam, not be able to do anything and have to restart Su. Can't believe more people aren't complaining about this, maybe it doesn't happen as often to some people?

                              Mike

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                              • thomthomT Offline
                                thomthom
                                last edited by

                                @gaieus said:

                                Hm... Interesting. Yes, it does grey out if I keep right clicking like a madman. 😲

                                Never noticed with a "normal" workflow however - and lately I had models with a lot of texture positioning, right clicking and such.

                                You guys are crazy. How would one get into such an experiment? 😕

                                I dunno who came up with that. I read it in one of the many threads on this. Only reliable way to reproduce it so far.

                                @alpro said:

                                thomthom, you've had this happen in v6? This never, not once happened to me in v6. And I don't think my workflow has changed to where I'm right clicking alot more but this happens quite a bit to me in v7. Really fustrating to the point I may just go back to v6, its a real drag to be getting into a model and flowing along, then bam, not be able to do anything and have to restart Su. Can't believe more people aren't complaining about this, maybe it doesn't happen as often to some people?

                                I haven't experienced this myself. But someone else in my office experienced it. Think he was using SU6 then.
                                Though it does seem the reports of this has increased after 7.0. Not sure if it's something SU7 changes, if it's more users here at the forum, or that plugin use is getting more common. Hard to tell.

                                But no, it doesn't happen to everyone. It's an obscure issue. But I know that Google is well aware of it - but they've been having big problems reproducing it - which makes debugging it very hard.

                                Thomas Thomassen — SketchUp Monkey & Coding addict
                                List of my plugins and link to the CookieWare fund

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                                • TIGT Offline
                                  TIG Moderator
                                  last edited by

                                  Found out some cause+effect for this greying-out of context-menu items... [v7.1M1]

                                  I had thought it something to do with Twilight [it started with me about the time I installed TW BUT then lots of other things happened around then too]... BUT it keeps happening even with TW disabled and uninstalled - so it's not that...

                                  BUT if I make some components and place them, copy edit, scale etc etc the context-menu remains OK.
                                  If I explode just one of these component instances - now I get some greyed-out context-menu items that should be active!!!

                                  A mystery as to why this happens... but I can get this greying-out of items to happen consistently, at the point after I explode a component instance... 😕

                                  Hope this helps solve this...

                                  TIG

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                                  • thomthomT Offline
                                    thomthom
                                    last edited by

                                    Explode on any model? Or a particular model?

                                    Thomas Thomassen — SketchUp Monkey & Coding addict
                                    List of my plugins and link to the CookieWare fund

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                                    • TIGT Offline
                                      TIG Moderator
                                      last edited by

                                      Occurs in all models - even brand new ones...
                                      Try it, open a new model make a few simple components, copy scale etc - context-menu is OK.
                                      Explode one of the Instances - you now have wrongly greyed-out context-menu items !
                                      Undoing the explode doesn't get the menu fixed !
                                      Only corrected by closing SUp and reopening model.
                                      Happens for me consistently...

                                      TIG

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                                      • thomthomT Offline
                                        thomthom
                                        last edited by

                                        @tig said:

                                        Occurs in all models - even brand new ones...
                                        Try it, open a new model make a few simple components, copy scale etc - context-menu is OK.
                                        Explode one of the Instances - you now have wrongly greyed-out context-menu items !
                                        Undoing the explode doesn't get the menu fixed !
                                        Only corrected by closing SUp and reopening model.
                                        Happens for me consistently...

                                        Can't reproduce.

                                        Only time I've ever seen it on my own machine - excluding repeated right-clicking - was with my Selection Toys when I made two context menu items per layer.
                                        It seems that the scenario where this bug crops up vary from user to user.

                                        Thomas Thomassen — SketchUp Monkey & Coding addict
                                        List of my plugins and link to the CookieWare fund

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                                        • TIGT Offline
                                          TIG Moderator
                                          last edited by

                                          Might be a clash of certain script combinations ?
                                          Haven't got to the bottom of it yet... 😒

                                          TIG

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                                          • thomthomT Offline
                                            thomthom
                                            last edited by

                                            Right-clicking will reproduce it without any plugins. But I suspect that plugins increase the chance of triggering it.

                                            Thomas Thomassen — SketchUp Monkey & Coding addict
                                            List of my plugins and link to the CookieWare fund

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