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    Guide Lines disappear

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • B Offline
      BrooksL
      last edited by

      The problem apparently still exits in 8.0 I found your posts after also becoming frustrated that some guidelines I need for constructing geometry keep disappearing.

      I'm also having a heck of a time getting the inference engine to work correctly: I'm drawing a circle and the inference tip dialog reports "line" when I'm over the guideline, but after setting the circle, it's clearly parallel to the surface face just behind the guideline and NOT on the guideline as the inference tip reported.

      Any word on fixing the disappearing guides?

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      • D Offline
        deme63
        last edited by

        I am having the same problem and it's very annoying! I'm doing some small-scale work and it's nearly impossible to get the guides to appear unless you are at a complete front view, which makes a push/pull impossible as a second step. Does anyone from Sketchup ever comment on these issues or is it more like a gripe board?

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        • E Offline
          evil twin
          last edited by

          @sketchup guide tommy said:

          This is a known issue with SketchUp 7.1 that we're keeping an eye on.

          So, how's the bug watching? It's only been a bit over 4 years and the bug still keeps appearing. Is there a chance something might be done about it or was that the last word? Just curious ...

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          • GaieusG Offline
            Gaieus
            last edited by

            Since then, there have been a completely new version and 2 maintenance release of that version already released.

            Any fix can only be "delivered" if the users update their programs to the latest versions where they are (or at least might be) fixed.

            Gai...

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            • thomthomT Offline
              thomthom
              last edited by

              I still see guide lines disappear in certain scenarios. Doesn't seem to have been fixed.

              Thomas Thomassen — SketchUp Monkey & Coding addict
              List of my plugins and link to the CookieWare fund

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              • M Offline
                mwm5053
                last edited by

                Same here using SU 8 M2

                2011 iMac
                SU 2015 Pro, 2017 Make
                V2 Twilight
                macOS Sierra 10.12.5

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                • GaieusG Offline
                  Gaieus
                  last edited by

                  Well, when we tested v 7.1, there were a couple of "nice" examples but to tell the truth, I don1t get this on my computer (or maybe not noticeably frequently to bother me).

                  Gai...

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                  • D Offline
                    dominion
                    last edited by

                    I'm getting this on version 8.0.3117 and its a real pain the arse!!!! soon as I zoom in to close bye bye goes the guide.

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                    • S Offline
                      simonburrows
                      last edited by

                      Hi Just wondered if this issue is being resolved

                      Thanks

                      Simon

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                      • P Offline
                        Polzultov
                        last edited by

                        Good news! I found that my video card needed an updated driver and that I was using a prior release SU-- seems as though I'd downloaded the update file but had not yet run it.
                        The guidelines seem to remain in place and I can create them without them disappearing although sometimes I still need to adjust the magnification in order to see them as I zoom in.

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                        • M Offline
                          matt.gordon320
                          last edited by

                          This is still an issue with my install of SU8 MR5

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                          • R Offline
                            ryanstroup
                            last edited by

                            Still a huge problem in Sketchup 2013. It is making my life miserable.

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                            • P Offline
                              Polzultov
                              last edited by

                              Hello, This issue hasn't been resolved as far as I can tell. I wonder if it's related to video cards. I'll take a look around here and see if there's another thread.
                              Oh, and I also have the issue of guidelines disappearing as I'm trying to apply them--
                              eg. I click on a rectangle with the tape measure tool, pull it in a direction, then type 2.71875 (2 23/32") and the guideline goes off into the ether. Where did it go?

                              As for the more common issue of guidelines disappearing once there are in place, sometimes rotating your view helps, as does decreasing your depth of field with the magnifying tool.

                              My wager is we might see more sages try to offer solutions, Trimble might just fix it in another release (Google could not), and we'll never really know until it does actually work.

                              EDIT 8.25.13 Getting great support and feedback so far from Trimble-- and 2013 seems to be more stable than 8. Still some bugs to work out but it's getting better.

                              -Paul

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                              • E CushE Offline
                                E Cush
                                last edited by

                                Having a similar problem here. It started while trying to draw a triangle onto a flat surface to copy/flip/paste as the basis of a dormer on a house. After laying out the coordinates with Tape Tool, I drew out the first right triangle. The guides shifted as though it was slightly under the surface, and fazed in and out as I navigated. When I attempted to copy, the entire surface was highlighted. This is an enclosed geometry issue. I sent all layers to the default and attempted again to confirm. Same problem. I then noticed that the guide was shifting not just in and out of view, but to the left and right of the line drawn onto the guide.

                                The issue seems to be progressive. I just upgraded from A 8800GTS 512m to a 650ti 2g about 2 weeks ago and have completed about 15 projects maxing at about 6000kb. This only begun last week, and is occuring in the begining of the project at about 2000kb.

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