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    Guide Lines disappear

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • O Offline
      otb designworks
      last edited by

      I am on a Mac and experience this glitch often. Sometimes it can be almost impossible to get the guide lines to reappear without changing the view so much that I can't get the snaps I need.

      I have noticed, too, that guide lines will appear to float above or below a line that they are on, which can be disconcerting and confusing and usually results in me erasing the line and adding a new one, just to be sure .

      Cheers, Chuck

      Cheers, Chuck

      OTB Designworks is on Youtube

      6 core nMP, 32 gig RAM, (2) D700 GPU's, dual monitors

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      • John SayersJ Offline
        John Sayers
        last edited by

        Yes I have trouble with guides vanishing when you zoom in too far.

        I might add that the guides appear to be locked to the axes - if you switch off axes the guides disappear.

        never used to do that in previous versions.

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        • B Offline
          BrooksL
          last edited by

          The problem apparently still exits in 8.0 I found your posts after also becoming frustrated that some guidelines I need for constructing geometry keep disappearing.

          I'm also having a heck of a time getting the inference engine to work correctly: I'm drawing a circle and the inference tip dialog reports "line" when I'm over the guideline, but after setting the circle, it's clearly parallel to the surface face just behind the guideline and NOT on the guideline as the inference tip reported.

          Any word on fixing the disappearing guides?

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          • D Offline
            deme63
            last edited by

            I am having the same problem and it's very annoying! I'm doing some small-scale work and it's nearly impossible to get the guides to appear unless you are at a complete front view, which makes a push/pull impossible as a second step. Does anyone from Sketchup ever comment on these issues or is it more like a gripe board?

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            • E Offline
              evil twin
              last edited by

              @sketchup guide tommy said:

              This is a known issue with SketchUp 7.1 that we're keeping an eye on.

              So, how's the bug watching? It's only been a bit over 4 years and the bug still keeps appearing. Is there a chance something might be done about it or was that the last word? Just curious ...

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              • GaieusG Offline
                Gaieus
                last edited by

                Since then, there have been a completely new version and 2 maintenance release of that version already released.

                Any fix can only be "delivered" if the users update their programs to the latest versions where they are (or at least might be) fixed.

                Gai...

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                • thomthomT Offline
                  thomthom
                  last edited by

                  I still see guide lines disappear in certain scenarios. Doesn't seem to have been fixed.

                  Thomas Thomassen — SketchUp Monkey & Coding addict
                  List of my plugins and link to the CookieWare fund

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                  • M Offline
                    mwm5053
                    last edited by

                    Same here using SU 8 M2

                    2011 iMac
                    SU 2015 Pro, 2017 Make
                    V2 Twilight
                    macOS Sierra 10.12.5

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                    • GaieusG Offline
                      Gaieus
                      last edited by

                      Well, when we tested v 7.1, there were a couple of "nice" examples but to tell the truth, I don1t get this on my computer (or maybe not noticeably frequently to bother me).

                      Gai...

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                      • D Offline
                        dominion
                        last edited by

                        I'm getting this on version 8.0.3117 and its a real pain the arse!!!! soon as I zoom in to close bye bye goes the guide.

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                        • S Offline
                          simonburrows
                          last edited by

                          Hi Just wondered if this issue is being resolved

                          Thanks

                          Simon

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                          • P Offline
                            Polzultov
                            last edited by

                            Good news! I found that my video card needed an updated driver and that I was using a prior release SU-- seems as though I'd downloaded the update file but had not yet run it.
                            The guidelines seem to remain in place and I can create them without them disappearing although sometimes I still need to adjust the magnification in order to see them as I zoom in.

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                            • M Offline
                              matt.gordon320
                              last edited by

                              This is still an issue with my install of SU8 MR5

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                              • R Offline
                                ryanstroup
                                last edited by

                                Still a huge problem in Sketchup 2013. It is making my life miserable.

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                                • P Offline
                                  Polzultov
                                  last edited by

                                  Hello, This issue hasn't been resolved as far as I can tell. I wonder if it's related to video cards. I'll take a look around here and see if there's another thread.
                                  Oh, and I also have the issue of guidelines disappearing as I'm trying to apply them--
                                  eg. I click on a rectangle with the tape measure tool, pull it in a direction, then type 2.71875 (2 23/32") and the guideline goes off into the ether. Where did it go?

                                  As for the more common issue of guidelines disappearing once there are in place, sometimes rotating your view helps, as does decreasing your depth of field with the magnifying tool.

                                  My wager is we might see more sages try to offer solutions, Trimble might just fix it in another release (Google could not), and we'll never really know until it does actually work.

                                  EDIT 8.25.13 Getting great support and feedback so far from Trimble-- and 2013 seems to be more stable than 8. Still some bugs to work out but it's getting better.

                                  -Paul

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                                  • E CushE Offline
                                    E Cush
                                    last edited by

                                    Having a similar problem here. It started while trying to draw a triangle onto a flat surface to copy/flip/paste as the basis of a dormer on a house. After laying out the coordinates with Tape Tool, I drew out the first right triangle. The guides shifted as though it was slightly under the surface, and fazed in and out as I navigated. When I attempted to copy, the entire surface was highlighted. This is an enclosed geometry issue. I sent all layers to the default and attempted again to confirm. Same problem. I then noticed that the guide was shifting not just in and out of view, but to the left and right of the line drawn onto the guide.

                                    The issue seems to be progressive. I just upgraded from A 8800GTS 512m to a 650ti 2g about 2 weeks ago and have completed about 15 projects maxing at about 6000kb. This only begun last week, and is occuring in the begining of the project at about 2000kb.

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