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    ⚠️ Update | Sketchucation Tools 5.0.8 released with licensing improvements and bugfixes Download

    [Plugin][$] RoundCorner - v3.4a - 31 Mar 24

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    • Rich O BrienR Offline
      Rich O Brien Moderator @PANCH8
      last edited by

      @PANCH8 said:

      how long does it take to receive the licence once paid? It's been 24 hours and nothing. Is this normal?

      Near instant in most cases. Tops 1-2hrs.

      Only time you don't get anything is when the payment processors and your bank have issues and the payment goes into Pending until resolved.

      If you email support@sketchucation.com with payment details we can look it up to see.

      Did you check https://sketchucation.com/webshop/my-licences.php ?

      Download the free D'oh Book for SketchUp 📖

      1 Reply Last reply Reply Quote 0
      • P Offline
        PANCH8
        last edited by

        Hi Rich, Thanks for your reply.
        I have already sent two mail to support, but no answer. The payment was ok
        nothing in my licences or anything, no mail, no junk mail...
        Dont know what to do. I really need this working.
        Thanks.
        Andrés

        1 Reply Last reply Reply Quote 1
        • P Offline
          PANCH8
          last edited by

          Finally it worked! thank you.
          Andrés

          1 Reply Last reply Reply Quote 1
          • Rich O BrienR Offline
            Rich O Brien Moderator
            last edited by

            @panch8

            Did you check https://sketchucation.com/webshop/my-licences.php ?

            I see an email in our Spam for your email address and when we replied we got the following:

            This is the mail system at host pe-b.jellyfish.systems.
            
            I'm sorry to have to inform you that your message could not
            be delivered to one or more recipients. It's attached below.
            
            For further assistance, please send mail to postmaster.
            
            If you do so, please include this problem report. You can
            delete your own text from the attached returned message.
            

            From our side we can see your licenses are at https://sketchucation.com/webshop/my-licences.php and have been since purchase.

            Download the free D'oh Book for SketchUp 📖

            P 1 Reply Last reply Reply Quote 0
            • P Offline
              PANCH8 @Rich O Brien
              last edited by

              @Rich-O-Brien
              Hello Rich, Thanks for your prompt reply.
              Its solved. The plugin activated.
              Thanks.
              Andrés P

              1 Reply Last reply Reply Quote 0
              • G Offline
                gabrielaher Newcomers
                last edited by

                Hi, i have a question for the license of round corner i need to pay another license?? ori just have to paid for the license of round corner??

                Dave RD 1 Reply Last reply Reply Quote 0
                • Dave RD Offline
                  Dave R @gabrielaher
                  last edited by

                  @gabrielaher you have a current subscription license for SketchUp, correct? If so, the only license you need to buy to use RoundCorner is the RoundCorner license fee.

                  Etaoin Shrdlu

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                  1 Reply Last reply 👍 Reply Quote 0
                  • D Offline
                    ddrdesignmu Newcomers
                    last edited by

                    Am using fredo6 round corner and got some issue in sketchUp 2024. When i click on generate, sketchUp shutdown automatically. It was working fine before. Since i have reinstalled my SketchUp 2024 i got this issue.

                    1 Reply Last reply Reply Quote 0
                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      More details please - e.g. operating system - MAC or Windows. Any error messages ? Ruby Console etc...

                      TIG

                      1 Reply Last reply Reply Quote 0
                      • D Offline
                        ddrdesignmu Newcomers
                        last edited by

                        Windows 11
                        No error message displayed

                        Dave RD 1 Reply Last reply Reply Quote 0
                        • Dave RD Offline
                          Dave R @ddrdesignmu
                          last edited by

                          @ddrdesignmu what happens if you update to SketchUp 2026? Presumably you have a subscription so you can use the current version of SketchUp.

                          Etaoin Shrdlu

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                          M30

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                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            ddrdesignmu Newcomers
                            last edited by

                            I updated to SketchUp 2026 and it does not crashes anymore. Thank you.

                            1 Reply Last reply Reply Quote 0

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