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    ARmedia Plugin don't install on Vista

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    • D Offline
      deschamps
      last edited by

      Hi,

      I have a Notebook with Vista Business 32 bits and I tryed to install the ARmedia Plugin, but when I execute it, the follow message appear "ShellExecuteEx failed; code 8235. A reference was returned from the server".

      Any ideas?

      Best regards,

      Vinicius Deschamps

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      • thomthomT Offline
        thomthom
        last edited by

        Are you running the installation as administrator?

        Thomas Thomassen — SketchUp Monkey & Coding addict
        List of my plugins and link to the CookieWare fund

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        • D Offline
          deschamps
          last edited by

          Hi thomthom,

          I will edit this post right now and I see your answer. Yes, the user is a admnistrator and the UAC is disable, but I try install when UAC was enable too.

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          • Chris FullmerC Offline
            Chris Fullmer
            last edited by

            You might need to right click on the install icon and choose "Install as Administrator".

            Chris

            Lately you've been tan, suspicious for the winter.
            All my Plugins I've written

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            • K Offline
              kwistenbiebel
              last edited by

              Sorry for my ignorance....What is the 'ARmedia Plugin'?

              1 Reply Last reply Reply Quote 0
              • Chris FullmerC Offline
                Chris Fullmer
                last edited by

                http://www.inglobetechnologies.com/en/products/arplugin_su/info.php

                Augmented reality plugin for SketchUp. Its pretty cool!

                Check out the videos of it.

                Chris

                Lately you've been tan, suspicious for the winter.
                All my Plugins I've written

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                • K Offline
                  kwistenbiebel
                  last edited by

                  Oh that one.... I forgot about it.
                  Thanks for reminding.

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                  • D Offline
                    deschamps
                    last edited by

                    Chris,

                    I have already choose this option, but the same error keep appear.

                    Vinicius Deschamps

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                    • Chris FullmerC Offline
                      Chris Fullmer
                      last edited by

                      I don't know how much more troubleshooting we'll be able to do here. Its a bit more technical then we can answer for. You should just go contact the people who actually write the software over at InGlobe. If anyone can help it would be them

                      Chris

                      Lately you've been tan, suspicious for the winter.
                      All my Plugins I've written

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                      • D Offline
                        deschamps
                        last edited by

                        Well I make the contact via email and they told me as the same answers you did. But I tell them that steps didn't work, and now I am waiting for another answer.

                        If I receive any news I will put in here.

                        Thanks about the help, ok?

                        Vinicius Deschamps

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                        • D Offline
                          deschamps
                          last edited by

                          Hi everybody,

                          The Help of Inglobetechnologies sent to me a "fix" for my problem, as follow:

                          Try to Disable "User Account Control: Only elevate executables that are signed and validated" option; and
                          Try to Disable "User Account Control: Only elevate UIAccess applications that are
                          in secure locations" option

                          And it works, so if anyone have this problem, this can be resolve.

                          Vinicius Deschamps

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