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ARmedia Plugin don't install on Vista

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  • D Offline
    deschamps
    last edited by 24 May 2009, 17:14

    Hi,

    I have a Notebook with Vista Business 32 bits and I tryed to install the ARmedia Plugin, but when I execute it, the follow message appear "ShellExecuteEx failed; code 8235. A reference was returned from the server".

    Any ideas?

    Best regards,

    Vinicius Deschamps

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    • T Offline
      thomthom
      last edited by 24 May 2009, 17:17

      Are you running the installation as administrator?

      Thomas Thomassen — SketchUp Monkey & Coding addict
      List of my plugins and link to the CookieWare fund

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      • D Offline
        deschamps
        last edited by 24 May 2009, 17:39

        Hi thomthom,

        I will edit this post right now and I see your answer. Yes, the user is a admnistrator and the UAC is disable, but I try install when UAC was enable too.

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        • C Offline
          Chris Fullmer
          last edited by 25 May 2009, 05:05

          You might need to right click on the install icon and choose "Install as Administrator".

          Chris

          Lately you've been tan, suspicious for the winter.
          All my Plugins I've written

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          • K Offline
            kwistenbiebel
            last edited by 25 May 2009, 05:44

            Sorry for my ignorance....What is the 'ARmedia Plugin'?

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            • C Offline
              Chris Fullmer
              last edited by 25 May 2009, 06:54

              Maintenance

              favicon

              (www.inglobetechnologies.com)

              Augmented reality plugin for SketchUp. Its pretty cool!

              Check out the videos of it.

              Chris

              Lately you've been tan, suspicious for the winter.
              All my Plugins I've written

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              • K Offline
                kwistenbiebel
                last edited by 25 May 2009, 07:11

                Oh that one.... I forgot about it.
                Thanks for reminding.

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                • D Offline
                  deschamps
                  last edited by 25 May 2009, 11:11

                  Chris,

                  I have already choose this option, but the same error keep appear.

                  Vinicius Deschamps

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                  • C Offline
                    Chris Fullmer
                    last edited by 25 May 2009, 17:48

                    I don't know how much more troubleshooting we'll be able to do here. Its a bit more technical then we can answer for. You should just go contact the people who actually write the software over at InGlobe. If anyone can help it would be them

                    Chris

                    Lately you've been tan, suspicious for the winter.
                    All my Plugins I've written

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                    • D Offline
                      deschamps
                      last edited by 25 May 2009, 19:35

                      Well I make the contact via email and they told me as the same answers you did. But I tell them that steps didn't work, and now I am waiting for another answer.

                      If I receive any news I will put in here.

                      Thanks about the help, ok?

                      Vinicius Deschamps

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                      • D Offline
                        deschamps
                        last edited by 26 May 2009, 11:15

                        Hi everybody,

                        The Help of Inglobetechnologies sent to me a "fix" for my problem, as follow:

                        Try to Disable "User Account Control: Only elevate executables that are signed and validated" option; and
                        Try to Disable "User Account Control: Only elevate UIAccess applications that are
                        in secure locations" option

                        And it works, so if anyone have this problem, this can be resolve.

                        Vinicius Deschamps

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