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    Activation Problem at ASGVIS (V-Ray forums)

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    • holmes1977H Offline
      holmes1977
      last edited by

      Hi
      Hope someone can help me. Im trying to register at the ASGVIS forums. I fill out the details and am told the an activation email will be sent to me. But nothing comes. Ive checked my spam in gmail, and its not there.

      Ive asked for another email activation which it keeps saying it has sent me. But still the email does not turn up. Ive recheck the email address just incase I was making a hash of it. But everything is correct.

      Im hoping someone else may have had the same problem, and know a way around it. I would have posted on there site but of course you have to be registed.

      Ive downloaded the trail for V-ray SU7 and need the forums help for the 30 days trail.

      Exaggeration makes a dull story better.

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      • thomthomT Offline
        thomthom
        last edited by

        Might be some problems with the new site layout they just launched. Send an email to support@asgvis.com and have them check it out.

        Thomas Thomassen — SketchUp Monkey & Coding addict
        List of my plugins and link to the CookieWare fund

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        • holmes1977H Offline
          holmes1977
          last edited by

          Hi all
          To those how have had the same problem as me. I received an email from the support crew. They informed me they were having a few teething problems with their new web site. Hope to have it sorted as soon as posible

          Exaggeration makes a dull story better.

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          • thomthomT Offline
            thomthom
            last edited by

            Meanwhile, as questions in this forum. There's a few V-Ray people around here as well.

            Thomas Thomassen — SketchUp Monkey & Coding addict
            List of my plugins and link to the CookieWare fund

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            • D Offline
              dalomar
              last edited by

              We are aware that activation emails aren't getting sent out and are looking for the cause of the issue as we speak.

              Damien Alomar
              Product Manager | V-Ray for SketchUp/Rhino
              [ASGvis](http://www.asgvis.com)

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