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    • T Offline
      TriciaS
      last edited by

      Hi everyone,

      You are right. We had a bug with the website for about 6 hours yesterday that incorrectly reported an update was available when it was not.

      Sorry you all ran into it. It should be fixed now, but let us know if you see anything that looks wrong.

      Best regards,

      Tricia

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      • GaieusG Offline
        Gaieus
        last edited by

        Thanks Tricia, that explains it. I was also wondering if the language versions are to be (or ha been) released.

        Gai...

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        • AndrewSA Offline
          AndrewS
          last edited by

          @tricias said:

          Hi everyone,
          You are right. We had a bug with the website for about 6 hours yesterday that incorrectly reported an update was available when it was not. Sorry you all ran into it. It should be fixed now, but let us know if you see anything that looks wrong.
          Best regards,
          Tricia

          SketchUcation users,

          If you saw the upgrade dialog on Monday, it was a mistake. If you see it today, it is intended!
          Please help yourself to SketchUp 7.0 Maintenance Release 1 (English only) at http://sketchup.google.com/intl/en/gsu7/download.html.
          After upgrade, versions will read as 7.0.10247 (Win) and 7.0.10248 (Mac).

          Enjoy!

          Andrew S.
          SketchUp Release Engineer

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          • kenK Offline
            ken
            last edited by

            AndrewS

            Well I have installed the upgrade. About 15 minutes of reading and computer time. However, please, someone spend some time correcting the tool bar locations problem. After a half hour to trying to arrange the tools bars, I finaly just gave up. I now have tool bars scattered all over the top of the screen.

            Please, it cannot be that hard to correct this mess.

            Anyway, thanks for the update. It would be nice if there were some indication on how this upgrade fixes or adds something to the older ver.

            Again thanks, you and all the other team members for this program.

            Now, start on the toolbar problem

            Ken

            Fight like your the third monkey on Noah's Ark gangway.

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            • C Offline
              cadward
              last edited by

              Downloaded and installed fine....but it would be nice to have a clue what improvements or changes were made.

              Thanks for the update

              1 Reply Last reply Reply Quote 0
              • AndrewSA Offline
                AndrewS
                last edited by

                @cadward said:

                Downloaded and installed fine....but it would be nice to have a clue what improvements or changes were made.

                Thanks for the update

                Error 404 (Not Found)!!1

                favicon

                (sketchup.google.com)

                Andrew S.
                SketchUp Release Engineer

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                • C Offline
                  cadward
                  last edited by

                  Thanks AndrewS

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                  • GaieusG Offline
                    Gaieus
                    last edited by

                    Guys, please, stay on-topic. I moved and merged the "toolbar issue" posts with the respective one in the Wish List department.

                    Gai...

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                    • X Offline
                      xrok1
                      last edited by

                      since when does "fix a bug" become a "wish"? 👊
                      i guess when you're wishing they would fix a bug. 🤣

                      PS http://www.sketchucation.com/forums/scf/viewtopic.php?f=12&t=17056

                      “There are three classes of people: those who see. Those who see when they are shown. Those who do not see.”

                      http://www.Twilightrender.com try it!

                      1 Reply Last reply Reply Quote 0
                      • B Offline
                        bellwells
                        last edited by

                        @thomthom said:

                        @bellwells said:

                        I think you're right. I was hoping it was an update...like a fix for the damn shadow thing.

                        Doubt there will be since it's a licensing issue and not a technical issue.

                        Yeah, I know it's licensed to Carmack, or someone. Still, you would think the brainiacs at Google could figure this one out. Or Google ponies up the license fee....like they did for v4 or v5.

                        Ron

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                        • R Offline
                          remus
                          last edited by

                          I vaguely remember hearing that a possible fix had been found, but they would need to rewrite a large portion of code to implement it.

                          http://remusrendering.wordpress.com/

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                          • W Offline
                            watkins
                            last edited by

                            Dear All,

                            With reference to the latest update, it seems to want install the whole program again. Should one uninstall the existing version before downloading the new version, or will the new version install over the top? I currently have SU Pro Version 7.0.8657. Presumably, I should make a copy of my Plugins folder. Anything else I should think about?

                            Regards,
                            Bob

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                            • GaieusG Offline
                              Gaieus
                              last edited by

                              Hello Bob,

                              The update should install on top of the existing one without any problem. The Plugins folder should also remain intact but in any case, you can make a backup of it.

                              Gai...

                              1 Reply Last reply Reply Quote 0
                              • W Offline
                                watkins
                                last edited by

                                Dear Gaieus,

                                Many thanks for that. I am always a bits suspicious of computers. The buggers go wrong just when you need them.

                                Regards,
                                Bob

                                1 Reply Last reply Reply Quote 0
                                • thomthomT Offline
                                  thomthom
                                  last edited by

                                  @watkins said:

                                  Dear Gaieus,

                                  Many thanks for that. I am always a bits suspicious of computers. The buggers go wrong just when you need them.

                                  Regards,
                                  Bob

                                  But they always work when you try to illustrate the problem to someone. Solution is to always have someone over your shoulder.

                                  Thomas Thomassen — SketchUp Monkey & Coding addict
                                  List of my plugins and link to the CookieWare fund

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                                  • W Offline
                                    watkins
                                    last edited by

                                    Dear Thomas,

                                    Exactly right, but the only one here is my wife and she already thinks I spend too much time on the computer.

                                    Regards,
                                    Bob

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                                    • X Offline
                                      xrok1
                                      last edited by

                                      i often get a bugsplat when closing SU and sometimes get an error message saying not enough room in TEMP folder. does anyone have a solution?

                                      PS before you ask i have 170gig free space on my HD. 😉

                                      “There are three classes of people: those who see. Those who see when they are shown. Those who do not see.”

                                      http://www.Twilightrender.com try it!

                                      1 Reply Last reply Reply Quote 0
                                      • EdsonE Offline
                                        Edson
                                        last edited by

                                        installed the update without any problems on my mac.

                                        edson mahfuz, architect| porto alegre • brasil
                                        http://www.mahfuz.arq.br

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                                        • X Offline
                                          xrok1
                                          last edited by

                                          thank you, i'll try that.

                                          “There are three classes of people: those who see. Those who see when they are shown. Those who do not see.”

                                          http://www.Twilightrender.com try it!

                                          1 Reply Last reply Reply Quote 0
                                          • AndrewSA Offline
                                            AndrewS
                                            last edited by

                                            @xrok1 said:

                                            i often get a bugsplat when closing SU and sometimes get an error message saying not enough room in TEMP folder. does anyone have a solution? PS before you ask i have 170gig free space on my HD. 😉

                                            xrok,

                                            Please install the M1 update and let us know if you continue to see BugSplats upon exit. If so, I'll forward your message on to QA for further analysis.

                                            Some folks are irked that M1 didn't fix their "pet-peeve" bug, but we did fix over 120 bugs in that update, including the most frequent BugSplat-causing offenders, so there is a good chance we solved your problem.

                                            Even if we didn't solve that particular issue yet, rest assured that we do pay close attention to the number of bug reports that come from BugSplat; after all, that's why we use it!

                                            Andrew S.
                                            SketchUp Release Engineer

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