SUpro 7 on OSX 10.5.6 locks up entire UI for all apps
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I'm running the free version on SketchUp 7 on my 24" screen imac with system 10.5.7.
I can't run SketchUp 7 for more than 10 minutes before it crashes.
SketchUP 6 ran GREAT on my system. But SketchUp 7 crashes consistantly within minutes of opening up a file. Sometimes I lose all access to the rest of the computer and sometimes just SketchUp crashes.
I'm using several ruby plugins... specifically the following...
Unfold
Joint Push/Pull
Set Center Point
Skin
Bezier toolsThe only thing that has changed is the introduction of SketchUp 7.
Would love to go back to the previous version. Where the program ran strong and dependably. Is it possible to save a version7 file down to a version6?
I sifted through my consule window and pulled out the common error lines immediately after the last crash.
7/13/09 11:34:38 AM [0x0-0x46046].com.google.sketchupfree7[1014] SketchUp(1014,0xa01c1720) malloc: *** error for object 0xa005e6d8: pointer being freed was not allocated
7/13/09 11:36:29 AM SketchUp[1014] _NXPlaceWindow: error setting window shape (1000)
7/13/09 11:36:29 AM SketchUp[1014] _NSShapePlainWindow: error setting window shape (1000)
7/13/09 11:36:30 AM [0x0-0x46046].com.google.sketchupfree7[1014] /Library/Application Support/Google SketchUp 7/SketchUp/Plugins/bezierspline.rb:2223: warning: parenthesize argument(s) for future version
7/13/09 11:36:30 AM [0x0-0x46046].com.google.sketchupfree7[1014] /Library/Application Support/Google SketchUp 7/SketchUp/Plugins/libtraductor.rb:59: warning: don't put space before argument parentheses
7/13/09 11:36:30 AM [0x0-0x46046].com.google.sketchupfree7[1014] /Library/Application Support/Google SketchUp 7/SketchUp/Plugins/LibTraductor.rb:25: warning: already initialized constant LBT__DEF
7/13/09 11:36:30 AM [0x0-0x46046].com.google.sketchupfree7[1014] Bus Error
7/13/09 11:36:43 AM com.apple.launched[72] ([0x0-0x46046].com.google.sketchupfree7[1014]) Exited abnormally: Abort trap
The most common line is the one about "pointer being freed was not allocated" whatever that means..
I know that error code lines I've posted are similar to those posted by Tim. But, I dunno... I doubt that it's a hardware thing since SketchUp 6 ran just fine. I began experiencing these miserable crashes only after I downloaded and installed SketchUp 7.
Any ideas from you more computer savvy folks?
David
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@outersketcher said:
I'm running the free version on SketchUp 7 on my 24" screen imac with system 10.5.7.
I can't run SketchUp 7 for more than 10 minutes before it crashes.
Ah. Forgot to update people on recent discoveries. On my machine (a new 24" iMac with the 4850 graphics card - jolly nice and fast by the way) the problem was just the same, so clearly not a random hardware problem.
It actually seems to be the Component browser. If I have that open, boom in short order - though more like an hour than 10 minutes) memory used up etc. If I open it and then close it - still the problem. If I run without ever opening it - no problem at all.
Very weird and rather inconvenient since I end up (ab)using the outliner (with all its deranged buglets) as a sort of ersatz component picker within the model.
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That's interesting Tim.... I tried something yesterday that shouldn't have made any difference at all.
I re-downloaded SketchUp 6 and installed it onto my computer. Tried unsuccessfully to find a way to convert the version 7 files I'm currently working on to version 6.
The really weird thing is that SketchUp 7 hasn't crashed on me even once since I've uploade version 6.
I don't understand how that could've changed anything. Have been using SketchUp for about 3 hours now.
And yes, like Tim, I'm not using the component window, but I am using all of my rubys.
David
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My first thought would be to move the ruby plugins aside for a bit and see if you still see crashing in 10 minutes. That should be easy to try. If crashes go away, add in 1/2 and retry, then add 1/2 again, and binary tree the sucker until you find the culprit.
If you do crash without any ruby scripts in your plugins directory, I'd send the crash report (copy it in an e-mail, don't send to Apple) either here or to SketchUp's Help menu->Contact Us with a bug.
Tim's issue is still puzzling because we still can't reproduce it, but we're getting closer, and Nicoloco, glad to see you're running better these days.
b
@outersketcher said:
I'm running the free version on SketchUp 7 on my 24" screen imac with system 10.5.7.
I can't run SketchUp 7 for more than 10 minutes before it crashes.
SketchUP 6 ran GREAT on my system. But SketchUp 7 crashes consistantly within minutes of opening up a file. Sometimes I lose all access to the rest of the computer and sometimes just SketchUp crashes.
I'm using several ruby plugins... specifically the following...
Unfold
Joint Push/Pull
Set Center Point
Skin
Bezier toolsThe only thing that has changed is the introduction of SketchUp 7.
Would love to go back to the previous version. Where the program ran strong and dependably. Is it possible to save a version7 file down to a version6?
I sifted through my consule window and pulled out the common error lines immediately after the last crash.
7/13/09 11:34:38 AM [0x0-0x46046].com.google.sketchupfree7[1014] SketchUp(1014,0xa01c1720) malloc: *** error for object 0xa005e6d8: pointer being freed was not allocated
7/13/09 11:36:29 AM SketchUp[1014] _NXPlaceWindow: error setting window shape (1000)
7/13/09 11:36:29 AM SketchUp[1014] _NSShapePlainWindow: error setting window shape (1000)
7/13/09 11:36:30 AM [0x0-0x46046].com.google.sketchupfree7[1014] /Library/Application Support/Google SketchUp 7/SketchUp/Plugins/bezierspline.rb:2223: warning: parenthesize argument(s) for future version
7/13/09 11:36:30 AM [0x0-0x46046].com.google.sketchupfree7[1014] /Library/Application Support/Google SketchUp 7/SketchUp/Plugins/libtraductor.rb:59: warning: don't put space before argument parentheses
7/13/09 11:36:30 AM [0x0-0x46046].com.google.sketchupfree7[1014] /Library/Application Support/Google SketchUp 7/SketchUp/Plugins/LibTraductor.rb:25: warning: already initialized constant LBT__DEF
7/13/09 11:36:30 AM [0x0-0x46046].com.google.sketchupfree7[1014] Bus Error
7/13/09 11:36:43 AM com.apple.launched[72] ([0x0-0x46046].com.google.sketchupfree7[1014]) Exited abnormally: Abort trap
The most common line is the one about "pointer being freed was not allocated" whatever that means..
I know that error code lines I've posted are similar to those posted by Tim. But, I dunno... I doubt that it's a hardware thing since SketchUp 6 ran just fine. I began experiencing these miserable crashes only after I downloaded and installed SketchUp 7.
Any ideas from you more computer savvy folks?
David
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@outersketcher said:
...Tried unsuccessfully to find a way to convert the version 7 files I'm currently working on to version 6...
Well, while I won't save the Mac World for sure, you should be able to save our SU 7 files into SU 6 format - in SU 7 of course in the File > Save as... and use the pulldown at the bottom to save it in various previous formats (must be something similar on the Mac and a couple of seconds/minutes should be enough):
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So far (touch wood textured component) it seems that Snow Leopard has stopped the problem on my iMac. Let's hope it is a permanent fix...
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The WindowServer is dead.... long live the WindowServer!
b
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