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    Difficulties claiming credit for a model

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    • EdsonE
      Edson
      last edited by

      i tried to claim credit for a model just before uploading it to the 3DW but was unable to. please see the attached pict.

      since i do know my user name and password and am connected to the internet the error message does not make much sense.

      has anyone had a similar problem?


      Picture 1.png

      edson mahfuz, architect| porto alegre • brasil
      http://www.mahfuz.arq.br

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      • GaieusG
        Gaieus
        last edited by

        Edon, can you still upload anthing to the WH?

        Gai...

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        • thomthomT
          thomthom
          last edited by

          Firewall?

          Thomas Thomassen — SketchUp Monkey & Coding addict
          List of my plugins and link to the CookieWare fund

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          • GaieusG
            Gaieus
            last edited by

            That would be my (first) suggestion as well.

            Gai...

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            • EdsonE
              Edson
              last edited by

              @thomthom said:

              Firewall?

              nope. my settings say "allow all incoming connections".

              edson mahfuz, architect| porto alegre • brasil
              http://www.mahfuz.arq.br

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              • EdsonE
                Edson
                last edited by

                @gaieus said:

                Edon, can you still upload anthing to the WH?

                no, i cannot upload. do you know why?

                edson mahfuz, architect| porto alegre • brasil
                http://www.mahfuz.arq.br

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                • GaieusG
                  Gaieus
                  last edited by

                  Well, the same isue. You need to be signed in to the WH in order to be able to upload.

                  Gai...

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                  • GaieusG
                    Gaieus
                    last edited by

                    Have a look at this thread, too:
                    http://www.sketchucation.com/forums/scf/viewtopic.php?f=11&t=15291

                    Gai...

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                    • EdsonE
                      Edson
                      last edited by

                      @gaieus said:

                      Well, the same isue. You need to be signed in to the WH in order to be able to upload.

                      i am able to sign in from outside SU but not from it. and SU does not recognize if i am already signed in.

                      edson mahfuz, architect| porto alegre • brasil
                      http://www.mahfuz.arq.br

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                      • EdsonE
                        Edson
                        last edited by

                        the problem has to do with SU7. from SU6 i was able to sign in and upload.

                        i would like to call google's attention to this issue.

                        edson mahfuz, architect| porto alegre • brasil
                        http://www.mahfuz.arq.br

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                        • EdsonE
                          Edson
                          last edited by

                          gaeius,

                          i am still unable to upload. who should i direct this problem to at google's?

                          edson mahfuz, architect| porto alegre • brasil
                          http://www.mahfuz.arq.br

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                          • GaieusG
                            Gaieus
                            last edited by

                            Edson,

                            Are you sure there aren't any firewall or other permission settings there which would block you? Many others seem to be able to upload.

                            @edson said:

                            who should i direct this problem to at google's?

                            Ehm... 😳 AFAIK you are a member of the Beta Team - why don't you report a bug there (or at least in the Bug Reports above - Simone and a couple of the GSU Team regularly watch that sub)? 😒

                            Gai...

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                            • EdsonE
                              Edson
                              last edited by

                              i thought my membership in the beta team had expired when they released SU7. am i still a member? is the beta forum still on? wow!

                              i will report the problem wherever i can.

                              i have no firewall on. have a look below.


                              Picture 22.png

                              edson mahfuz, architect| porto alegre • brasil
                              http://www.mahfuz.arq.br

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