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    Asking about Vertex Tools2

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    • Y Offline
      yo_t
      last edited by TIG

      Hello, I purchased the extension
      and in the panel that opened, I can't enter the code
      What should I do to solve the problem?
      ask.png

      1 Reply Last reply Reply Quote 1
      • Y Offline
        yo_t
        last edited by

        Yes..I sent him a message on the link you sent me..I will also contact Sketchup
        Thank you for the help

        1 Reply Last reply Reply Quote 1
        • Rich O BrienR Offline
          Rich O Brien Moderator
          last edited by

          Restart Sketchup if you haven't and you just installed it.

          Make sure you have an internet connection that doesn't block external communication.

          Download the free D'oh Book for SketchUp πŸ“–

          Y 1 Reply Last reply Reply Quote 0
          • Y Offline
            yo_t
            last edited by

            Still can't enter the password because I don't see anything in the panel
            Do I need to disable the firewall or something else?

            1 Reply Last reply Reply Quote 1
            • Y Offline
              yo_t @Rich O Brien
              last edited by

              @Rich-O-Brien Still can't enter the password because I don't see anything in the panel
              Do I need to disable the firewall or something else?

              1 Reply Last reply Reply Quote 1
              • Rich O BrienR Offline
                Rich O Brien Moderator
                last edited by

                Don't know. That HTML not loading is where your issue is. That dialog loads even without a internet connection.

                It is the activation part that you need the internet for.

                Try contacting Thom: https://evilsoftwareempire.com/vertex-tools/help

                There's a form at the bottom of the page.

                Download the free D'oh Book for SketchUp πŸ“–

                1 Reply Last reply Reply Quote 0
                • Y Offline
                  yo_t
                  last edited by

                  Good morning
                  Where is Tom? Why isn't he responding to my inquiries?

                  1 Reply Last reply Reply Quote 1
                  • Rich O BrienR Offline
                    Rich O Brien Moderator
                    last edited by

                    Did you contact him using the contact form on the page I linked to?

                    He works for SketchUp so you can try reaching out to him over there.

                    Download the free D'oh Book for SketchUp πŸ“–

                    1 Reply Last reply Reply Quote 0
                    • Y Offline
                      yo_t
                      last edited by

                      Yes..I sent him a message on the link you sent me..I will also contact Sketchup
                      Thank you for the help

                      1 Reply Last reply Reply Quote 1
                      • Rich O BrienR Rich O Brien has marked this topic as solved
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