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    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    Fredo licence 'seats'

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    seats
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    • Q Offline
      Quadhurst
      last edited by

      Fredo licence seats

      I have had to wipe my iMac hard disc clean and reinstall everything. This is probably the third or fourth time I've done it and when trying to reinstall my Fredo-licensed extensions I get a message that I have exceeded the number of 'seats'. I don't know what this means. I only run SU on this one computer. A colleague told me that it's probably to do with not having deactivated things before wiping my disc; but I can't go and undo what I haven't done. I should be grateful for any advice on how I can resolve this problem.

      Many thanks.

      Andrew

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        Email support@sketchucation.com and we'll walk you through it

        Download the free D'oh Book for SketchUp πŸ“–

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        • Q Offline
          Quadhurst
          last edited by

          Many thanks indeed for that. I have e-mailed as advised.

          Andrew

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          • Q Offline
            Quadhurst
            last edited by

            Good evening. I sent my e-mail off on Monday as advised above but have not heard back from anyone yet. The e-mail is marked as being sent. Do hope to hear something soon.

            Regards.

            Andrew

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            • Rich O BrienR Offline
              Rich O Brien Moderator
              last edited by

              There's nothing in our support inbox so I checked Spam and good old Gmail seems to think you are Spam

              image.png

              Download the free D'oh Book for SketchUp πŸ“–

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