Can not customize toolbar

[pace514]

Hi guys !!!

I have a realy weird behavior here...
When i right click on the toolbar, instead of having the option of clicking on "customize toolbar" i get the spinning wheel. I have no other choice but force quit sketchup. Note that this happend with version 2023. It work find when i use my 2019 version. I have tried to reinstall SU 2023 with no success.
Any idea ?

Thanks !

Pace

[pace514]

Also...

I notice that when i restart SU, if the first thing i do is right click on toolbar and "customize toolbar, it works... But it will not work anymore.

Apple M1 max

memory : 64 gig

Ventura 13.2.1

[pace514]

Follow up...

I have another mac m1. I installed SU 2023 and i have the same problem. Su is in french on both of my Mac. Could be the problem ? French version ???

I have tried to install 2023 in english (the version i prefer) but never succeeded so far...
Always end up in french.

thanks again !

Pace

[Rich O Brien]

Have you tried it with extensions disabled?

Rename your Plugins folder to _!Plugins and the next time you start SketchUp it will have a clean state. It will create a new Plugins folder but it will be empty.

Now test if Customising crashes SketchUp.

Remember to delete the newly created Plugins folder and rename _!Plugins for all your extensions to load whenever you want them back.

[pace514]

Good Day !!!

I finally re-install ventura os and it seems to work.

Thanks for your time !

[Dave R]

@pace514 said:

with version 2023

Apple M1 max

memory : 64 gig

Ventura 13.2.1

Please correct your forum profile. It is extremely out of date.