Trying to install version 2023

ken · 21 Mar 2023, 15:55

I downloaded and tried to install version 2023. Received the following error as shown in the file. Tried again, same error. Removed all the download files and started over again for the third time. Still have the same error code.

So a little help would be nice.

Thanks in advance.

Ken

Rich O Brien · 21 Mar 2023, 16:01

Did you try re-downloading the installer? It might be a dodgy download...

kaas · 21 Mar 2023, 16:37

There are several threads about this issue on the official Trimble forum. Seems like you have to temporary disable your WindowsDefender to 'fix' this. Some strange technical thingie I can't reproduce.

Unable to update Sketchup 2023 due to a MD5 checksum issue

Tried to update SU 2023 from version 23.0.367 Win 64-bit to 23.0.397 Win 64-bit on a Windows 10 machine. Install failed because MD5 checksum failed, and Windows Defender stop the process. I’m the only one?

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