Release license - everywhere

[slave]

Hello,
For one of my licensed plugin , in license info showing that is used 2/3 seats.
I can release licence from my current computer, but not and second seat, which i don't remember where is used.
Is there way to release licence from all places/seats with one click?

Thank you

[Rich O Brien]

Have you visited https://sketchucation.com/webshop/my-licences.php ?

Make sure your devices are running https://sketchucation.com/plugin/696-sketchucationtools latest version

[slave]

Thank you for your answer.
Yes, i visit my licence page where showing 2 seats used, but only one have checkbox to release.
Other can't select.

[slave]

My license page

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[Rich O Brien]

Send an email to support@sketchucation.com with a screenshot of the devices locked at https://sketchucation.com/webshop/my-licences.php

[slave]

Thank you,
already sent

[Rich O Brien]

Already replied

[slave]

Thank you