Sketchup to Thea

fabrice · 3 Oct 2022, 07:11

Hi there,

I bought thea render to sketchup a few years ago now... (version1.5.07.480.1447 x64)
I (finally) change my computer, always Sktechup 2017, but I can't get the old software Sk to Thea, Thea doesn't answer me, and I can't find where to download it on the internet to install it on my new computer!! I have all the codes but not the software... Does anyone know where to download it?

Thank you in advance and have a great day everyone.

Fabrice

Rich O Brien · 3 Oct 2022, 09:35

I believe the SketchUp to Thea dev Tomasz has links in the Licensed User area in the Thea Forums.

Someone asked the same query a few months ago and reported that they got the .exe they needed

Page not found - Thea Render

Thea Render (thearender.com)

Those forums are now archived so you need to contact support to get anywhere.

fabrice · 3 Oct 2022, 10:23

Thanks a lot !

I ask them.

Good day to you.

fabrice · 3 Oct 2022, 11:01

Well I have no hope on that side...

It is no longer Thea but Altair who manages, and he does not manage the old licenses...

Does anyone have another solution to download an older version of sktechup to Thea? It's still incredible that changing computers involves losing your software...

Rich O Brien · 3 Oct 2022, 14:17

That's the outcome when the bigger fish swallows the smaller fish. You end up needing a new pole to continue fishing.

fabrice · 3 Oct 2022, 16:13

it is hopeless

But nobody has on his computer the installer of an old version of sketchup to thea ?

I'm not asking for a pirated version, I have the codes, I bought it!

Dave R · 3 Oct 2022, 19:41

@fabrice said:

It's still incredible that changing computers involves losing your software...

Lesson for the future. If you aren't planning to stay current with software, make sure you keep copies of the installers for possible future use.

fabrice · 3 Oct 2022, 20:50

sniff

I will keep my old computer for the renderings... Only solution

Thank you anyway! ^^

Dave R · 3 Oct 2022, 21:01

@fabrice said:

I will keep my old computer for the renderings... Only solution

Did you happen to search your old computer for the SketchUp to Thea installer?

fabrice · 4 Oct 2022, 07:12

Yes of course ! Nothing...

fabrice · 5 Oct 2022, 11:42

Thea team finally got back to me and sent me to install it and it works!

I didn't believe it but they finally respect their former customers.

Thank you very much for taking time for me !

For those who have the same problem, you must write to the following address, attaching your license :

support@thearender.com

Good day !

Rich O Brien · 5 Oct 2022, 11:50

Order in the world has been restored