Licensing validation issue_error A0C

[Lofty Thoughts]

Getting this message whenever I try to validate my licenses. Sketchucation shows I have seats left too.
Issue started when I renamed my computer. Please help, work's piling up!
Secondary question: Is there a way I can release the used seats?

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[fredo6]

Could you first upgrade Sketchucation ExtensionStore to its latest version, v4.2.6.

If the error persists, then you'll get a message with some instructions.

[Lofty Thoughts]

Awesome, thanks Fredo! Is there any way to release the old roundcorner and jointpushpull licenses? They're regged to the old device name (same computer)

[fredo6]

@lofty thoughts said:

Is there any way to release the old roundcorner and jointpushpull licenses? They're regged to the old device name (same computer)

I released the seat for RoundCorner and the two seats for JointPushPull.

[r4tm]

Hey Fredo,

I've been having computer issues and had to facotry reset a few times, each time reinstalling fredo corner. Im now up to my seat limit and cant release them because ive reset the computer.
Could you clear all the seats so I can reinstall please.
Thanks in advance.