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    Licensing validation issue_error A0C

    Scheduled Pinned Locked Moved Extensions & Applications Discussions
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    • L Offline
      Lofty Thoughts
      last edited by

      Getting this message whenever I try to validate my licenses. Sketchucation shows I have seats left too.
      Issue started when I renamed my computer. Please help, work's piling up!
      Secondary question: Is there a way I can release the used seats?


      Error Screenshot 2022-05-03 145131.jpg

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      • fredo6F Offline
        fredo6
        last edited by

        Could you first upgrade Sketchucation ExtensionStore to its latest version, v4.2.6.

        If the error persists, then you'll get a message with some instructions.

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        • L Offline
          Lofty Thoughts
          last edited by

          Awesome, thanks Fredo! Is there any way to release the old roundcorner and jointpushpull licenses? They're regged to the old device name (same computer)

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          • fredo6F Offline
            fredo6
            last edited by

            @lofty thoughts said:

            Is there any way to release the old roundcorner and jointpushpull licenses? They're regged to the old device name (same computer)

            I released the seat for RoundCorner and the two seats for JointPushPull.

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            • R Offline
              r4tm
              last edited by

              Hey Fredo,

              I've been having computer issues and had to facotry reset a few times, each time reinstalling fredo corner. Im now up to my seat limit and cant release them because ive reset the computer.
              Could you clear all the seats so I can reinstall please.
              Thanks in advance.

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