Sketchup always freezing

mixzzz007

So the problem is very anoying, it started a few days ago and I can't find solution anywhere, maybe somebody is facing the same or know the answer of fixing it.
Sketchup version 2018. When trying to click on object or move it sketchup freezes for 10 seconds, sometimes longer. Both left and right mouse clicking is causing same situation.
So what I tried to do :
Uninstall sketchup and reinstall - did not help
Update nvidia drivers - did not help
Uninstall new windows updates - did not help

Models size obviously is not causing the problem, because I worked on same models few days ago and work was fine.

Will be waiting for ideas to solve it!

EDIT : I installed newer version of sketchup 2020 trial and it's working well without any problems on same files..

rv1974

Close all trays, turn off shadows and display hidden edges

mixzzz007

@rv1974 said:

Close all trays, turn off shadows and display hidden edges

Thank you for answer, but it doesn't help still same

Dave R

@mixzzz007 said:

So the problem is very anoying, it started a few days ago...
Sketchup version 2018.

Since this is new behavior and SketchUp 2018 hasn't changed since 2018, you need to look at what has changed on your computer. What is the graphics card? Did the drivers get an update with an OS update? Go to the graphics card manufacturer's site to get and install their latest drivers. It's not uncommon for Windows updates to include broken graphics drivers.

Is the file size huge? Where are you saving the file to? Maybe you're waiting for an autosave to complete.

When you installed SketchUp 2018 did you do so correctly? That involves right clicking on the downloaded installer and selecting Run as administrator while you are logged in as your normal user.

mixzzz007

@dave r said:

@mixzzz007 said:

So the problem is very anoying, it started a few days ago...
Sketchup version 2018.

Since this is new behavior and SketchUp 2018 hasn't changed since 2018, you need to look at what has changed on your computer. What is the graphics card? Did the drivers get an update with an OS update? Go to the graphics card manufacturer's site to get and install their latest drivers. It's not uncommon for Windows updates to include broken graphics drivers.

Is the file size huge? Where are you saving the file to? Maybe you're waiting for an autosave to complete.

When you installed SketchUp 2018 did you do so correctly? That involves right clicking on the downloaded installer and selecting Run as administrator while you are logged in as your normal user.

My graphic card is nvidia rtx 2080 ti and as I mentioned before drivers are up to date, updated them after sketchup started these freezes. Maybe there's something with last windows update, but I have already uninstalled almost all, except those that cannot be removed.
When installed fresh I did install as administrator, so did not help, same situation..
Autosave and file size has nothing to do with this problem, because it worked fine before

Dave R

So what else has changed on your computer since it last worked? Again, SketchUp 2018 didn't change so it has to be something else.

mixzzz007

@dave r said:

So what else has changed on your computer since it last worked? Again, SketchUp 2018 didn't change so it has to be something else.

Sometimes when minimizing and opening again browser PC reacts not so fast and not so quickly restores an already open image as before. So this is one of the observations I think relates with sketchup slow performance. It gives the impression that the computer got slower with tasks

Dave R

So it could be that you have some software running that is consuming resources or maybe a hardware issue such as failing RAM. Maybe it's as simple as your computer is getting hot because it needs to have the dust and lint cleaned out of it.

mixzzz007

@dave r said:

So it could be that you have some software running that is consuming resources or maybe a hardware issue such as failing RAM. Maybe it's as simple as your computer is getting hot because it needs to have the dust and lint cleaned out of it.

Yeah that's not it, cause sketchup 2020 (demo) version works just fine with same files without any problems, that 2018 version having difficulties

Dave R

2020 has some performance increases over previous versions 2018. SU2021 has had even more. Maybe it's time to update to the current version of SketchUp. Again, though, since 2018 did work fine for you until recently, the problem isn't in SU2018.

juju

I think the problem could be Windows related. Since 01/06/2021 I've had issues in how my machine runs and another program which suddenly started working erroneously, the only answer I could come up with is Windows (10) updates.

Glenn at home

Point of reference: Home PC
Windows 10 Pro v 20H2
OS build: 19042.1052
Current SU version: 21.1.279
No issues

Kenny

Could it be a plugin/extension in 2018 causing the issue, that is not in 2020?

I would recommend using 2021 if possible. There has been a lot of 'under the hood' improvements with bug fixes etc.