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⚠️ Libfredo 15.4b | Minor release with bugfixes and improvements Update

Stop it opening to Welcome To Sketchup

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  • J Offline
    Joe Wood
    last edited by 31 Jan 2021, 22:51

    When I open the desktop shortcut I always get this screen. How do I make it open to SUp??

    1 SUp.png

    Joe Wood
    woodsshop.com/

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    • D Offline
      Dave R
      last edited by 31 Jan 2021, 23:38

      Preferences>General. Untick Show welcome screen.

      Etaoin Shrdlu

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      • J Offline
        Joe Wood
        last edited by 31 Jan 2021, 23:41

        Darn Dave that welcome screen box is greyed out so I can't uncheck it?

        Joe Wood
        woodsshop.com/

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        • D Offline
          Dave R
          last edited by 31 Jan 2021, 23:47

          Are you signed in to your Trimble account?

          Screenshot - 1_31_2021 , 5_45_14 PM.png

          Etaoin Shrdlu

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          • J Offline
            Joe Wood
            last edited by 31 Jan 2021, 23:55

            looks like I am. I closed SUp, opened it and have the same problem.

            1sign.png

            Joe Wood
            woodsshop.com/

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            • D Offline
              Dave R
              last edited by 1 Feb 2021, 00:04

              It says you are still using the trial version. You can't prevent the Welcome screen from opening until you by the subscription license. I thought you'd already done that.

              Etaoin Shrdlu

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              • J Offline
                Joe Wood
                last edited by 1 Feb 2021, 00:12

                shoot I thought I did also. I'm paying now, is there a Promo code I can use??

                Joe Wood
                woodsshop.com/

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                • D Offline
                  Dave R
                  last edited by 1 Feb 2021, 00:14

                  I don't know of any current promo codes.

                  Etaoin Shrdlu

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                  • J Offline
                    Joe Wood
                    last edited by 1 Feb 2021, 00:28

                    I'll wait till my trial ends,

                    thanks again Dave!!

                    Joe Wood
                    woodsshop.com/

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                    • J Offline
                      Joe Wood
                      last edited by 1 Feb 2021, 16:49

                      Hey Dave, thank you for all the great help over the many years now. I wish I could meet you in person to say this!

                      Joe Wood
                      woodsshop.com/

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                      • J Offline
                        Joe Wood
                        last edited by 4 Feb 2021, 20:39

                        say Dave, just doing my taxes and notice a $299 payment to trimble in November, what do I do or who should I contact about that?

                        Joe Wood
                        woodsshop.com/

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                        • D Offline
                          Dave R
                          last edited by 4 Feb 2021, 20:45

                          I'd start with Customer Support.

                          Just a moment...

                          favicon

                          (help.sketchup.com)

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