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    Sketchup 3d warehouse blank

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    • B Offline
      boverstreet1220
      last edited by

      I'm having this exact same issue. The only way I am able to search anything in the 3D Warehouse through the SketchUp desktop app, is by searching in the Components section of the Default Tray. This allows me to find the component I need, and will then open it in the 3D Warehouse window, but when I click "Download" I am not getting any response at all. Anyone know of any fixes for this and the blank 3D Warehouse in general?


      Capture.PNG

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      • Dave RD Offline
        Dave R
        last edited by

        From the SketchUp team, dated 2 March of this year.

        @unknownuser said:

        Hello 3D Warehouse users,

        If you’re using SketchUp 2016 or earlier on Microsoft Windows, this message is for you.

        Later this year 3D Warehouse will no longer be compatible with Microsoft Internet Explorer.
        While we do our best to maintain backward-compatibility, many new web technologies simply can’t run in older internet browsers.

        How does this affect me?

        You will no longer be able to access all features of 3D Warehouse using the web dialog in SketchUp 2016 and earlier. The built-in dialog uses an embedded version of Internet Explorer even when you have Chrome, Firefox or Edge installed on the same computer.

        SketchUp 2017 and later use an embedded Chromium browser that is fully compatible with 3D Warehouse.

        What can I do?

        Upgrade SketchUp

        For non-commercial use you can use SketchUp Free online or download SketchUp Make from this page. If you use SketchUp for commercial purposes you need SketchUp Pro.

        Use A Browser

        If you want to stick with your current version of SketchUp you can still access 3D Warehouse using Google Chrome, Mozilla Firefox, or Microsoft Edge.

        Etaoin Shrdlu

        %

        (THERE'S NO PLACE LIKE)

        G28 X0.0 Y0.0 Z0.0

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        • D Offline
          Dprince
          last edited by

          This worked. but now i have another problem. the plugins tab is not showing up

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          • Dave RD Offline
            Dave R
            last edited by

            @dprince said:

            This worked. but now i have another problem. the plugins tab is not showing up

            What worked? Did you upgrade to SU2017 or 2018?

            Do you mean the Plugins menu? If you upgraded to a newer version, it is a separate installation. Extensions are not copied from a previous version. Best practice is to install all of your extensions fresh from their sources. You can install the Sketchucation Plugin Store tool and use it's tool for installing your bundle which includes any extensions you installed using the plugin Store tool before. There's a similar feature in the Extension Warehouse. Sign in to the EW through Window>Extension Warehouse. Hover the cursor on your name in the upper right corner and you'll see the link.

            If you enjoy creating extra work for yourself and chasing load errors, you can copy extensions from your older installation. Some people do seem to prefer although I prefer to work smarter and make sure I have the current versions of the extensions.

            Etaoin Shrdlu

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            • D Offline
              Dprince
              last edited by

              SketchUp 2017 is what I installed. I installed all extension fresh. Normally there's a plugin menu/extension menu at the top but there's not. and when I check preferences its not there either


              Screen Shot 2018-09-02 at 9.25.37 PM.png

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              • Dave RD Offline
                Dave R
                last edited by

                How did you install the extensions?

                Etaoin Shrdlu

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                • D Offline
                  Dprince
                  last edited by

                  From the warehouse. the ones that are available there that i use.

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    Did you install them via the Extension Warehouse interface in SU2017?

                    Etaoin Shrdlu

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                    • D Offline
                      Dprince
                      last edited by

                      yes i did

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                      • Dave RD Offline
                        Dave R
                        last edited by

                        What extensions did you install? Maybe there are none that should show up in the Extensions menu. BTW, the menu will be labeled Extensions, not Plugins. Maybe you can show a screen shot of the User/Library/App Data/.../Plugins folder for SU2017?

                        Etaoin Shrdlu

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                        • D Offline
                          Dprince
                          last edited by

                          here it is i hope this is the right folder


                          Screen Shot 2018-09-02 at 11.06.59 PM.png

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                          • M Offline
                            mgfranz
                            last edited by

                            Ensure you have not disabled or are missing the file sketchup_webhelper.exe, it is the connection file that allows SU to connect to the warehouse.

                            "If you like what you do, it will never be work..."
                            In memory of Sam Maloof, 1916-2009

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