UNKNOWN FONT

djh · 8 Nov 2016, 16:53

I sent a SU file to LO and exported it as a PDF. When I checked the properties in Acrobat, it says the font is Verdana. I am not using Verdana in dimension lines, etc. How can I change this font. It seems to cause a corrupt file when I export to Corel Draw X6.

Dave R · 8 Nov 2016, 19:00

What font are you using instead? Is the text generate in SU or in LO?

djh · 9 Nov 2016, 14:01

"What font are you using instead?" Arial in dimension lines.

"Is the text generate in SU or in LO?" I'm sure what you mean, but I created the file in SU using Arial and sent it to LO, and exported it as a PDF. It opens in Acrobat, but can't export it to CorelDraw X6.

I have the Verdana font installed, but I don't know why it appears in the PDF's document properties.

Dave R · 9 Nov 2016, 14:08

So you added the dimensions in SketchUp, not in LayOut. What happens if you use LayOut to add the dimensions instead?

Can you share a LayOut file that exhibits this behavior?

djh · 9 Nov 2016, 15:03

"So you added the dimensions in SketchUp, not in LayOut." Test 001

"What happens if you use LayOut to add the dimensions instead?" Same result. Can't import it.

Can you share a LayOut file that exhibits this behavior? Test 001 - I added the dimensions in SketchUp.

Test 001.layout

Dave R · 9 Nov 2016, 15:39

What happens when you export this one to PDF and open it in Corel? Does it work?

Test 001 dr.layout

djh · 9 Nov 2016, 15:53

Thank you Dave R., but it wouldn't import.

Dave R · 9 Nov 2016, 15:57

Is there an update for Corel Draw X6?

Since the PDF opens in Adobe Acrobat and displays the dimensions without issue, I would be looking at Corel instead of LayOut for the problem.

djh · 9 Nov 2016, 15:57

OK

djh · 11 Nov 2016, 06:58

Dave R., you're probably right that it is a CorelDraw problem. I reinstalled CorelDraw, but it didn't help.

Is there any any way to remove any fonts from the SU or LO file? When I exported a file to PDF without any fonts, it worked okay. The fonts seem to be the problem.

Dave R · 11 Nov 2016, 10:13

@djh said:

Is there any any way to remove any fonts from the SU or LO file? When I exported a file to PDF without any fonts, it worked okay. The fonts seem to be the problem.

You could delete all of the text from the SU file, save, update the LO file and make the export.

djh · 13 Nov 2016, 14:23

Dave R., yes, I removed the dimension lines from the SU file, saved, updated the LO file and made the export ... with no problem.

djh · 1 Dec 2016, 14:38

Dave R, after extensive effort with CDR, it seems there is a problem with the export from LO to PDF. Can one reinstall or repair the installation of LO?

Someone who works with CDR, wrote to me,"Your file is corrupt. Try this file instead." He seemed to have fixed the "corrupt file".

Test 016(Ariel).pdf

Dave R · 1 Dec 2016, 14:56

You can try to reinstall SketchUp and LayOut. Right click on the installer and choose Run as administrator. Then, when presented with the option, choose Repair.

I wonder why Adobe reader and Acrobat display the font without problem. If the PDF file is corrupt, they should have problems reading it, too.

djh · 1 Dec 2016, 15:38

Dave R, thanks for your patience and suggestion. I repaired the installation but ... it still doesn't import into CDR X6.

Dave R · 1 Dec 2016, 16:01

As I indicated in my last post, I find it difficult to believe that LayOut is creating a corrupt PDF considering that Adobe Read and Acrobat have no problem with it. I think despite what the guy at CDR told you, the problem is on the Corel end. I don't have a fix for you, though. Sorry about that.

djh · 1 Dec 2016, 16:38

But, even Illustrator (according to the version) couldn't import the file properly.

Dave R · 1 Dec 2016, 16:48

Try a different font and see if you get the same results.

djh · 1 Dec 2016, 16:52

Same results.

Dave R · 1 Dec 2016, 17:03

Weird.

Do you get the same results with a brand new LO file?