Unseen lines from Sketchup model showing up in Layout.

Obleyo · 12 Dec 2015, 20:00

Lines that are within my Sketchup model, beneath a surface and unseen, are showing up in the Layout model and I can't seem to find a way to omit them. I've tried multiple style changes and nothing helps. I tried putting them on an "ALL OFF" layer which helped a little but some of them I need on for other scenes in my drawings. There must be a solution that is not just a cosmetic fix.

I saw a thread related to this but the discussion stopped short of a solution. There was a suggestion that it was related to openGL settings but I don't know how to adjust them correctly and I don't want to adversely effect the rest of my work.

Please help.

Thanks,

Joel

Dave R · 13 Dec 2015, 03:53

The following has helped others. Give it a try.

Close LO.
In SketchUp go to Preferences>OpenGL and untick Use Hardware Acceleration.
Reopen LO and update the references in your project.

Obleyo · 14 Dec 2015, 22:18

@dave r said:

The following has helped others. Give it a try.

Close LO.
In SketchUp go to Preferences>OpenGL and untick Use Hardware Acceleration.
Reopen LO and update the references in your project.

Thanks Dave R for the reply.

I tried it. It worked in some of my scenes that I'm setting up in Layout and not in others. Moving the camera around in the Sketchup scene, and then updating in LO seemed to help, but there are several scenes that are not cooperating.

This is a major problem for me as I am finishing a project and this has halted my work. Sketchup needs to address this issue for Mac. What is the best way to contact them with the info and get them to fix this in the next update? I'm not a computer expert, but it seems to have something to do with Sketchup 2016 and the transfer of files from 2015. It didn't seem to be a problem with the previous version.

Thanks for your help.

Joel

Dave R · 14 Dec 2015, 22:24

You should be able to contact them through SketchUp.com

One guy I know had this problem on his Mac and like you, found that turning off Hardware Acceleration helped in some cases. He wound up taking his computer into a place that specializes in Macs. They discovered that his graphics card had some problems. After replacing it, the issues were entirely cleared up. I'm not saying that is the problem in your case but it was the fix for him.