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    SketchUp 8 shadows issue

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    • andrea.biancoA Offline
      andrea.bianco
      last edited by

      Hi, I did record a short video for showing the shadows bug I'm experiencing. I can't say exactly when it started but I'm sure the only thing that changed since when it was working is that I updated my Nvidia drivers (there's already a thread about issues connected to the latest Nvidia drivers). Here is the video (streaming hosted on my DropBox, I didn't want to upload it to YouTube or Vimeo):

      SketchUp 8 shadows issue

      I hope I'm showing the issue in a clear way. Any idea about what's going on? Do you think it's drivers related? I'm using Octane as renderer and other applications /games requiring the latest and most optimized Nvidia drivers, so downgrading is not an option. I'm getting used to working without shadows but it's a pain. My current drivers are the 285.62 WHQL and the rest of my specs are in my signature.

      Thanks and have a nice time!

      Andrea A. Bianco
      http://www.andreabianco.eu

      HW: i7 3.8GHz | nVidia GTX590 3GB | 8GB RAM
      SW: SketchUp, Octane, Adobe CC, Painter, Windows 8.1 64

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      • TIGT Offline
        TIG Moderator
        last edited by

        Where is your more geo-located ?
        Antarctica ?

        TIG

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        • andrea.biancoA Offline
          andrea.bianco
          last edited by

          I'm still experiencing this issue and you can imagine how much it ruined my SketchUp experience 😞 Is anyone else facing it?

          Andrea A. Bianco
          http://www.andreabianco.eu

          HW: i7 3.8GHz | nVidia GTX590 3GB | 8GB RAM
          SW: SketchUp, Octane, Adobe CC, Painter, Windows 8.1 64

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          • GaieusG Offline
            Gaieus
            last edited by

            @tig said:

            Where is your more geo-located ?
            Antarctica ?

            These things generally happen when you assign the time zone but do not assign a corresponding geolocation to it. Please, consider TIG's tip and see if you add a location corresponding that UTC time zone I can see in the video, the same thing happens.

            The initial template has a default location in Boulder, CO. If you are on the other side of the world (with a time zone setting), weird things can happen.

            Gai...

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            • andrea.biancoA Offline
              andrea.bianco
              last edited by

              @Gaieus : please don't laugh at me but I thought TIG was being ironic, since I never used the geolocation feature and never even notice its menu voice 😳
              Thanks for explaining it so that I could fix the problem! πŸ˜„

              Andrea A. Bianco
              http://www.andreabianco.eu

              HW: i7 3.8GHz | nVidia GTX590 3GB | 8GB RAM
              SW: SketchUp, Octane, Adobe CC, Painter, Windows 8.1 64

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              • GaieusG Offline
                Gaieus
                last edited by

                So did it fix it?

                Gai...

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                • andrea.biancoA Offline
                  andrea.bianco
                  last edited by

                  Yes it did fix the problem. I'm wondering though: for setting the geolocation I go to File->Geo-location menu item, then add location, then select region, then grab. Is it the only possible way? Doing this I end up with a satellite image being imported in my scene, and I usually have to unlock and erase it -- not a big pain but I wonder if it's the only way. One more question: what is the default UTC in SketchUp? I think it was -8 or something? Thanks!

                  Andrea A. Bianco
                  http://www.andreabianco.eu

                  HW: i7 3.8GHz | nVidia GTX590 3GB | 8GB RAM
                  SW: SketchUp, Octane, Adobe CC, Painter, Windows 8.1 64

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                  • GaieusG Offline
                    Gaieus
                    last edited by

                    There is also the Set manual location button. You need to know the exact coordinates however. The two upper fields are optional.

                    Gai...

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                    • T Offline
                      telfred
                      last edited by

                      Yeah UTC-7 is default. well in 2015 it is.

                      Ive had this issue till recently as well, the above helped out, makes sense that a location that far from a time zone would affect shadows in crazy ways but It never clicked in my head till I read this thread. Thanks guys.

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                      • T Offline
                        telfred
                        last edited by

                        ... I fact

                        it seems bette to Geo-Locate the model either by way of grabbing aerial location or manually > window > model info > geo locate before changing time zone in shadows. Geo-locating updates time zone in any case.

                        Should work both ways I guess (though a time zone only isn't accurate enough) but least this works.

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