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    ⚠️ Important | Libfredo 15.6b introduces important bugfixes for Fredo's Extensions Update

    SU 2013 Model Info Crash

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    • J Offline
      JPo228
      last edited by

      Hi all,

      I have been having a reoccurring issue in SketchUp 2013 where my model will freeze when trying to load model info. It seemed to keep thinking indefinitely so I will end the task. Now when I try to reopen the file it tries to load model info automatically at startup, forcing me to end the task once more.

      Any advice is greatly appreciated!

      Specs:
      i7 2.7GHz Processor
      16gb RAM
      NVIDIA Quadro K2100M

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      • TIGT Offline
        TIG Moderator
        last edited by

        Does this happen with every SKP you try, or a specific SKP that might be corrupted ?
        If it's SKP related try this.
        Open a new SKP.
        Preferences > General > Check models for problems tick Automatically check... AND Automatically fix...
        OK.
        Close SketchUp.
        Now reopen the problem SKP.
        It should be fixed as SketchUp opens it.
        Now try Model Info... again...

        If it occurs with every SKP then you need to use Control Panels > Programs and Features and Reinstall/Repair SketchUp v2013 - something is wrong and needs fixing.
        Failing that, try uninstalling SketchUp and reinstalling from scratch...
        Any custom files you have [e.g. Plugins will NOT be deleted by a proper uninstall using the system-uninstaller]

        TIG

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