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SketchUp >----->> LayOut problem

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  • W Offline
    Wo3Dan
    last edited by 7 Nov 2013, 22:08

    I use:
    SketchUp version 13.0.4812 and LauOut version 13.04.4812 (no updates available)

    SketchUp doesn't seem to 'Send to LayOut' (=I cannot find the file name as should)any file after saving my SketchUp file.
    Layout may start but craches any time I try to to insert any (previously saved) older layout file.

    In the past, with SU8pro and LayOut I could work(=learn) on making a presentation.
    As it is now LayOut2013 is instabel to the point that I can't do anything with the program.

    What could be wrong or what am I missing?

    Thank you for your help.

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    • A Offline
      ArCAD-UK
      last edited by 7 Nov 2013, 22:47

      I would try creating a new drawing in SU and import into LO first. If that is unstable you should look at reinstalling as an administrator and carry out a cold boot. I have had to do this in the past following other updates affecting SU.

      If the above works ok then open the problem model in SU and go to Window > Model Info > Statistics and click on "Fix my model".

      Hopefully that sorts it out.

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      • W Offline
        Wo3Dan
        last edited by 8 Nov 2013, 23:46

        @arcad-uk said:

        I would try creating a new drawing in SU and import into LO first. If that is unstable you should look at reinstalling as an administrator and carry out a cold boot. I have had to do this in the past following other updates affecting SU.

        If the above works ok then open the problem model in SU and go to Window > Model Info > Statistics and click on "Fix my model".

        Thanks Trevor, sorry for the delay in reaction. (*)
        SU8 >-->> Layout seems okay.
        Any action with SU2013pro and importing/inserting the most simple model make Layout stop working. It just vanishes from screen.
        I guess I may need to uninstall and reinstall both again.

        (*) (I can't think πŸ‘Š (too) straight due to medication. Hernia left site and unable to walk. SU and layout are just a usefull distrection for me at the moment. I need to sort this out.)

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        • A Offline
          ArCAD-UK
          last edited by 9 Nov 2013, 22:23

          Well if you need distractions Gerrit this might be a good time to check your video drivers are up to date and clean up your system. Good luck and get well soon!

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          • W Offline
            Wo3Dan
            last edited by 9 Nov 2013, 23:39

            Uninstalled SU2013pro and reinstalled. All I can do is use the Layout tools on stuf that I create right there. No SketchUp model to insert, it just crasches.

            And from within SketchUP, what does 'Send to Layout' mean if it just takes some time, Layout starts and all looks promising and then poeff, layout is gone again?

            (b.t.w. thanks for the support, need it)

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            • K Offline
              Krisidious
              last edited by 10 Nov 2013, 02:54

              Are you sure you installed using administrator?

              By: Kristoff Rand
              Home DesignerUnique House Plans

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              • A Offline
                ArCAD-UK
                last edited by 10 Nov 2013, 16:07

                Gerrit, I've never used the "Send to Layout" command until today, but it did work.

                I usually open layout first and do this...

                Attention Required! | Cloudflare

                favicon

                (help.sketchup.com)

                You might try it this way and see if it lets you keep LO open.

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                • W Offline
                  Wo3Dan
                  last edited by 10 Nov 2013, 17:34

                  @krisidious said:

                  Are you sure you installed using administrator?

                  Thank you Kris, I have no answer yet. For I uninstalled/installed this program the same way as I did with any other program I did in say the last ten years. Not that there couldn't be going something wrong here now, as you suggested.
                  SU8 <-> Layout3 work well. But I need the new features and some tricks that I learned lately via youtube tutorials. (My "selfemployed" buisiness stopped after 26 years. How much can one take. 😳 😒 But I'll get over it πŸ˜• (will I?), don't worry )

                  Any suggestions anyone?

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                  • W Offline
                    Wo3Dan
                    last edited by 10 Nov 2013, 17:39

                    @arcad-uk said:

                    ...... and do this... http://help.sketchup.com/en/article/47318.. .

                    Thank you, Trevor. I'll try this and let you know.

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                    • K Offline
                      Krisidious
                      last edited by 10 Nov 2013, 17:42

                      Try one more uninstall/install for me and when you get ready to install right click on the installer and hit run as administrator.

                      By: Kristoff Rand
                      Home DesignerUnique House Plans

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                      • W Offline
                        Wo3Dan
                        last edited by 10 Nov 2013, 20:18

                        Kristoff, unfortunately no luck with once again installing the way you suggested.

                        Trevor, I tried insert before. And also carefully read the page you refered to.
                        When I insert any new (or old) skp..... poefff, the program is gone. It is as if LayOut doesn't allow any 3D SketchUp frame. I can open the program and use its drawing features etc. but no SketchUp insert. I can load any previously made LayOut file as long as it has nothing to do with SketchUp. I'll give it a rest .... for a ....... minute πŸ˜’

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                        • K Offline
                          Krisidious
                          last edited by 10 Nov 2013, 20:44

                          Sounds like we need some Trimble attention.

                          By: Kristoff Rand
                          Home DesignerUnique House Plans

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                          • A Offline
                            ArCAD-UK
                            last edited by 10 Nov 2013, 22:31

                            If you have clean installed can we assume you haven't added any plugins yet including render programs?

                            Do you have the latest version of Java 7.0.250? You can check in Control Panel > Programs. It was a Java update that required a cold reboot in my first post to fix SU crashing. Might be worth a shot.

                            Have you added any programs recently that could cause a conflict?

                            Does your computer spec meet SU2013 minimum e.g. memory? I had to upgrade recently as LO was crashing without warning when the physical memory was exceeded.

                            If you have access to anti-virus and a registry cleaner it may be worth uninstalling SU and running them before trying another Administrator install.

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                            • W Offline
                              Wo3Dan
                              last edited by 10 Nov 2013, 22:55

                              Well Trevor, you just give me somethings to chew on.
                              As for plugins, I hardly use any.
                              But the rest sounds interesting enough for me to investigate. And yes, memory might certainly be an issue.

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                              • A Offline
                                ArCAD-UK
                                last edited by 11 Nov 2013, 10:15

                                One more option... Download a fresh copy of the SU13 installation files just in case they were corrupted during the original download.

                                You may already know this but if you think it might be memory you can check by pressing the Ctrl-Alt-Delete and selecting "Task Manager" which will show you memory usage. I can run most things within 2Gb I upgraded to 4Gb because I was dealing with some large images in LO. 1Gb is probably unlikely to work well even with SU8.

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