sketchucation logo sketchucation
    • Login
    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    Image Crashing

    Scheduled Pinned Locked Moved SketchUp Discussions
    sketchup
    11 Posts 5 Posters 2.3k Views 5 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Dave RD Offline
      Dave R
      last edited by

      Could you share the image you need to import? what are you importing it as? what kind of image? What's the file size of the image?

      i've never had a crash due to importing an image and haven't seen any comments about that so I have to think it has something to do with the image.

      Etaoin Shrdlu

      %

      (THERE'S NO PLACE LIKE)

      G28 X0.0 Y0.0 Z0.0

      M30

      %

      1 Reply Last reply Reply Quote 0
      • T Offline
        Timaman
        last edited by

        Literally every image I have tried will crash GSU. Even the paints with textures in the paint bucket tool thing crashes it if you paint something with them.

        1 Reply Last reply Reply Quote 0
        • Dave RD Offline
          Dave R
          last edited by

          Weird. I've never heard of anyone reporting this sort of behavior. I don't think it's a bug with the program. Does it throw up a bug splat when the crash occurs? Or what does happen?

          Etaoin Shrdlu

          %

          (THERE'S NO PLACE LIKE)

          G28 X0.0 Y0.0 Z0.0

          M30

          %

          1 Reply Last reply Reply Quote 0
          • T Offline
            Timaman
            last edited by

            Well I import a picture, It freezes for a few seconds, closes down then produces a bug splat. I have sent millions of these things.

            1 Reply Last reply Reply Quote 0
            • GaieusG Offline
              Gaieus
              last edited by

              What happens if you disable hardware acceleration under Window > Preferences > OpenGL settings in SU?

              Gai...

              1 Reply Last reply Reply Quote 0
              • T Offline
                Timaman
                last edited by

                Ah ha. That seems to have fixed it. Thanks mate this problems been bugging me for ages. Cheers again.

                1 Reply Last reply Reply Quote 0
                • irwanwrI Offline
                  irwanwr
                  last edited by

                  might means you need to update your graphic adapter driver
                  and probably your directx

                  1 Reply Last reply Reply Quote 0
                  • GaieusG Offline
                    Gaieus
                    last edited by

                    Well, SU does not use directx but this symptom indeed indicates that there is something wrong with the video card or - hopefully just the driver and it does not support OpenGL fully. If a driver update helps, good. Otherwise you should get a decent, dedicated video card - or use SU with hardware acceleration off but it will be much slower even with moderately complex models.

                    Gai...

                    1 Reply Last reply Reply Quote 0
                    • irwanwrI Offline
                      irwanwr
                      last edited by

                      agree with Gaieus.
                      if the graphic card driver update does not work, then it is the graphic card (hardware) itself that cause the problem.
                      wish you luck with the driver update.

                      1 Reply Last reply Reply Quote 0
                      • A Offline
                        Anya
                        last edited by

                        Hi, I am having the same problem on SU 8 on Mac, Ive tried disabling the hardware acceleration, but still no luck. Ive upgraded to a new Mac and this started happening, are there any other possible solutions?

                        Thank you in advance!

                        1 Reply Last reply Reply Quote 0
                        • 1 / 1
                        • First post
                          Last post
                        Buy SketchPlus
                        Buy SUbD
                        Buy WrapR
                        Buy eBook
                        Buy Modelur
                        Buy Vertex Tools
                        Buy SketchCuisine
                        Buy FormFonts

                        Advertisement