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    From SU Pro Demo back to Free Version

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    sketchup
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    • M Offline
      mannomann
      last edited by

      Hi,
      first I had the free version of SU.
      Then I tried the full version as a 30-Demo one.
      Now the time has expired.
      Problem:
      I want do go back to the free version. So I deinstalled the pro free demo. Then I loaded a free SU version.
      And after starting SU at beginning a dialog says the time of pro is ended - fill in your licence or buy - (or similar)

      Question - how can I go back to the free SU version?

      Cheers Manno

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      • M Offline
        mac1
        last edited by

        When you removed Pro did you use the control panel add/remove programs?
        It needs to be totally removed. If not used I would use add / remove Pro if possible as well as free. Pro may not shown up though. After free is remove run a registry cleaner( If pro was not showing ) and try re-install of free.

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        • M Offline
          mannomann
          last edited by

          Thanks,
          I´ve already done like you suggested. No success.
          An other idea is - perhaps are anywhere google-SU-files stored which I have to remove!?
          But where?
          Manno

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          • D Offline
            danna
            last edited by

            @mannomann said:

            Thanks,
            An other idea is - perhaps are anywhere google-SU-files stored which I have to remove!?
            But where?
            Manno

            I'm on XP machine ... but should be similar.
            Look in

            😄
            Document & Settings
            Users
            All Users
            App Data
            Google
            Google Sketchup

            Also ... sometimes that App Data folder may be hidden.

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            • M Offline
              mac1
              last edited by

              Check this link Similar to above http://productforums.google.com/forum/#!search/Install$20Su$20free$20after$20pro$20evaluation$20/sketchup/TFwncdUQEIk/fd7o38lgoKQJ

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              • M Offline
                mac1
                last edited by

                The goal of my suggestion above was to remove all SU free and Pro and then downlaod, install SU free. You post indicated you did not get rid of SU Pro. Make sure you use the add / remove programs function and delete any thing associated with SU, run registry cleaner maybe even several times, download and install free. If that odes not work use the windows explorer ( ref start, serach) and do a wild card search of any su files ie * Su pro*, key; etc and maybe you can find the problem file. You will have to run combinations although the suggestion above about the file would be a good start

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