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    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • S Offline
      slbaumgartner
      last edited by

      @aerilius said:

      Did you completely uninstall the previous version?
      (When I messed around with different installs in different locations, I sometimes got a wrong version number, like if it was caused by remainders of another install.)

      No, because it didn't tell me I needed to. I'll try that next.

      [edit: Just now I completely uninstalled SU (so far as I know how - moved the application folder to trash and emptied), then downloaded a fresh image from the Trimble site, and it still says it is 8.0.15157. Is there somewhere else that it could be leaving cruft behind that I need to clean up? I hate it when there is no clear-cut uninstall!]

      Thanks
      Steve

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      • S Offline
        slbaumgartner
        last edited by

        @slbaumgartner said:

        @aerilius said:

        Did you completely uninstall the previous version?
        (When I messed around with different installs in different locations, I sometimes got a wrong version number, like if it was caused by remainders of another install.)

        No, because it didn't tell me I needed to. I'll try that next.

        [edit: Just now I completely uninstalled SU (so far as I know how - moved the application folder to trash and emptied), then downloaded a fresh image from the Trimble site, and it still says it is 8.0.15157. Is there somewhere else that it could be leaving cruft behind that I need to clean up? I hate it when there is no clear-cut uninstall!]

        Thanks
        Steve

        I just used Pacifist to examine the disk image I downloaded from Trimble, and the info.plist in the package says 8.0.15157. This makes me think that the problem isn't on my end!

        Steve

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        • D Offline
          driven
          last edited by

          http://www.sketchup.com/intl/en/download/gsu.html

          I just pulled one down from here and I get
          %(#0000FF)[SketchUp 8.0.16845, © 2012 Trimble Navigation Limited]
          maybe it's where your getting it from

          john

          learn from the mistakes of others, you may not live long enough to make them all yourself...

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          • S Offline
            slbaumgartner
            last edited by

            @driven said:

            http://www.sketchup.com/intl/en/download/gsu.html

            I just pulled one down from here and I get
            %(#0000FF)[SketchUp 8.0.16845, © 2012 Trimble Navigation Limited]
            maybe it's where your getting it from

            john

            I followed that link, downloaded the package (yet again) and inside it the Info.plist still says 8.0.15157. Are you downloading the free or pro? I wonder if just the free is broken?

            Thanks
            Steve

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            • D Offline
              driven
              last edited by

              I downloaded 'free', knowing that's what you want...
              and that clipping was from the contents info.plist (via Pasifist)

              maybe... Clear all SU downloads, I have had issues with it grabbing the previous version to auto open?
              john

              learn from the mistakes of others, you may not live long enough to make them all yourself...

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              • D Offline
                driven
                last edited by

                That was a different link from Aerilius's that I used...

                learn from the mistakes of others, you may not live long enough to make them all yourself...

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                • S Offline
                  slbaumgartner
                  last edited by

                  @driven said:

                  I downloaded 'free', knowing that's what you want...
                  and that clipping was from the contents info.plist (via Pasifist)

                  maybe... Clear all SU downloads, I have had issues with it grabbing the previous version to auto open?
                  john

                  If by that you mean to Trash them, I did that. This is getting really spooky! Plus, it is also SU itself that proclaims 8.0.15157 after I try to wipe it completely (following the instructions on the Trimble site) and start afresh...

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                  • S Offline
                    slbaumgartner
                    last edited by

                    @driven said:

                    That was a different link from Aerilius's that I used...

                    Yep - I followed the link you posted and still got 8.0.15157. How is that possible ❓ ❓ ❓ ❓ ❓

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                    • S Offline
                      slbaumgartner
                      last edited by

                      @driven said:

                      won't be here for long
                      john
                      https://dl.dropbox.com/u/25114184/SketchUp%208.0%20Installer.pkg

                      Alas, gone to 404 before I got there, but thanks for the try.

                      As an experiment, I downloaded from the Trimble site using a Windows box (selecting the Mac version of SU, though) and I still got 8.0.15157. I beginning to wonder if there is a network cache server somewhere holding onto an obsolete version?

                      [edit: the second time I tried, your package was there! Thanks! I'll let you know if it works!]

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                      • D Offline
                        driven
                        last edited by

                        I can still get the dropbox download??
                        did you try download as, that should bypass any cache

                        learn from the mistakes of others, you may not live long enough to make them all yourself...

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                        • S Offline
                          slbaumgartner
                          last edited by

                          @driven said:

                          won't be here for long
                          john
                          https://dl.dropbox.com/u/25114184/SketchUp%208.0%20Installer.pkg

                          That package finally worked! Now I'm more convinced than ever that something between me and Trimble is caching an old version. I wiped Safari's cache, so that shouldn't have been it. Something really strange is going on, but now I have 8.0.16845 again. Thanks a ton!

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                          • D Offline
                            driven
                            last edited by

                            glad to be of service, I'll close those links now...

                            learn from the mistakes of others, you may not live long enough to make them all yourself...

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                            • D Offline
                              driven
                              last edited by

                              try a zipped version REMOVED, you can delete this post

                              learn from the mistakes of others, you may not live long enough to make them all yourself...

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                              • D Offline
                                driven
                                last edited by

                                won't be here for long
                                john
                                %(#FF0040)[REMOVED, you can delete this post
                                and remove them from yours as well...
                                ]

                                learn from the mistakes of others, you may not live long enough to make them all yourself...

                                1 Reply Last reply Reply Quote 0
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