Lumen RT Plugin not working

Nicholas Phelps

Yes, sounds very much like a problem during install. But before you re-install SketchUp, I'd recommend you just try re-installing LumenRT first. Maybe uninstall it first, just in case.

Nicholas Phelps

Hmm. Well then if that's not too much of a hassle, could you try uninstalling LumenRT, then uninstall SketchUp, and then re-install both products?

Syndicate

Will do.

Syndicate

One thing I forgot to mention. Sketchup is 32-Bit, the plugin is 64. Does this make a difference?

Syndicate

Thats a no go Nicholas. Still nothing

Nicholas Phelps

Re 32 vs 64 bit: That's not a problem, since LumenRT is launched as a separate application.
I don't understand the cause of your problem.
To clarify, does the LumenRT interface appear inside of SketchUp, when you select it from the plug-in menu or click the LumenRT icon?

Syndicate

The interface does not show up. Ive attached an image of what I get. Also, I have ran setup with admin rights on both the 32 and 64 bit. Maybe Ive got a bad trial installer?

All I get

Nicholas Phelps

Maybe a bad download. What happens if you have nothing selected in the scene when you invoke LumenRT?

Syndicate

If nothing is selected when I invoke Lumen Rt 2, then I dont even get the popup like in the pic. Nothing at all happens.

Nicholas Phelps

Do you have other plug-ins inside of SketchUp? Is JAvascript disabled by any chance? I've heard of possible interactions with JS...

Syndicate

Its a barebones Sketchup install. The only plugin is LumenRT. I forgot how to check for Javascript enabled?

Nicholas Phelps

I think it has to do with your browser settings. Not sure, though, sorry.

dburdick

@syndicate said:

I hit the export to Lumen Rt button, I get a dialog box asking me to export the selected model or not. Either answer I choose the box goes away and then nothing.

Hi Syndicate,

Lets do a test.
Try loading in a bigger model to test LumenRT - like a house from 3D Warehouse or something. Then , lets open up the ruby console by going to Window --> Ruby Console.
Now, don't select anything in the scene, just go the menu Plugins --> LumenRT --> Export Full Model.

You should then see the export user interface:

If you don't see this interface, check to see what the Ruby Console is showing.

Dave

Syndicate

The interface didnt popup but heres what the console says:

Error: #<Errno::EACCES: Permission denied - D:/Program Files/e-on software/LumenRT 2/LumenRT/Ruby/Settings.ini>
(eval):1844:in initialize' (eval):1844:in open'
(eval):1844:in save_Settings' (eval):1862:in get_SavedSettings'
(eval):1636:in initialize' (eval):192:in new'
(eval):192:in lumenRT_exportModel' (eval):278:in load'
(eval):1844:in `call'
(eval):1844

Syndicate

This is ridiculous. Sorry, Dave, didnt see your reply. Ill try this.

Syndicate

FIXED!!! I realized that the console told me the settings.ini file was denied permission. I used a handy little tool called "Take Own" and took ownership of the LumenRT 2 folder and Voila!

dburdick

@syndicate said:

FIXED!!! I realized that the console told me the settings.ini file was denied permission. I used a handy little tool called "Take Own" and took ownership of the LumenRT 2 folder and Voila!

Glad you got it working - let us know what you think after your test runs.

Regards,

Dave

whiterabbit

I have same issue. no export function suddenly, tried a reinstall too.
below is the ruby info. Only material editor appears. No export from dropdown menu or from lumenrt buttons. If I have a selection I do get the window that asks if I want to export the whole model or just the selection, but either way...nothing happens.

Setting Default Settings
Error: #<NoMethodError: undefined method strip' for nil:NilClass> (eval):2295:in get_SavedSettings'
(eval):2292:in each' (eval):2292:in get_SavedSettings'
(eval):1926:in initialize' (eval):241:in new'
(eval):241:in lumenRT_exportModel' (eval):552:in load'
(eval):2296:in `call'
(eval):2296

dburdick

Hi WhiteRabbit,

Look like the Setting.ini may be corrupted. Go to ProgramFiles/LumenRT 4 Studio/LumenRT/Skp/Ruby and delete the Settings.ini file. Then, restart Sketchup and try firing up LRT again. It will create a new Settings.ini file.

reno94

HI. I can help you regarding your problem why nothing model scene during exporting 3d. Well, you need to GROUP or make COMPONENTS of all your materials (like Walls, Tables, Door, etc.) in sketchup before Exporting to 3d. as a result, all which GROUPED materials (like Walls, Tables, Door, etc.) are only be exported to 3D, which is ".dae" files. IF you DON'T GROUP OF MAKE COMPONENTS, there will be nothing to do with exporting.

sorry for my bad english..
Greetings from PH.