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    Lumen RT Plugin not working

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    • S Offline
      Syndicate
      last edited by

      I tried that already to no avail 😐

      Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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      • N Offline
        Nicholas Phelps
        last edited by

        Yes, sounds very much like a problem during install. But before you re-install SketchUp, I'd recommend you just try re-installing LumenRT first. Maybe uninstall it first, just in case.

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        • N Offline
          Nicholas Phelps
          last edited by

          Hmm. Well then if that's not too much of a hassle, could you try uninstalling LumenRT, then uninstall SketchUp, and then re-install both products?

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          • S Offline
            Syndicate
            last edited by

            Will do.

            Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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            • S Offline
              Syndicate
              last edited by

              One thing I forgot to mention. Sketchup is 32-Bit, the plugin is 64. Does this make a difference?

              Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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              • S Offline
                Syndicate
                last edited by

                Thats a no go Nicholas. Still nothing πŸ˜•

                Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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                • N Offline
                  Nicholas Phelps
                  last edited by

                  Re 32 vs 64 bit: That's not a problem, since LumenRT is launched as a separate application.
                  I don't understand the cause of your problem.
                  To clarify, does the LumenRT interface appear inside of SketchUp, when you select it from the plug-in menu or click the LumenRT icon?

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                  • S Offline
                    Syndicate
                    last edited by

                    The interface does not show up. Ive attached an image of what I get. Also, I have ran setup with admin rights on both the 32 and 64 bit. Maybe Ive got a bad trial installer?


                    All I get

                    Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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                    • N Offline
                      Nicholas Phelps
                      last edited by

                      Maybe a bad download. What happens if you have nothing selected in the scene when you invoke LumenRT?

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                      • S Offline
                        Syndicate
                        last edited by

                        If nothing is selected when I invoke Lumen Rt 2, then I dont even get the popup like in the pic. Nothing at all happens.

                        Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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                        • N Offline
                          Nicholas Phelps
                          last edited by

                          Do you have other plug-ins inside of SketchUp? Is JAvascript disabled by any chance? I've heard of possible interactions with JS...

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                          • S Offline
                            Syndicate
                            last edited by

                            Its a barebones Sketchup install. The only plugin is LumenRT. I forgot how to check for Javascript enabled?

                            Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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                            • N Offline
                              Nicholas Phelps
                              last edited by

                              I think it has to do with your browser settings. Not sure, though, sorry.

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                              • D Offline
                                dburdick
                                last edited by

                                @syndicate said:

                                I hit the export to Lumen Rt button, I get a dialog box asking me to export the selected model or not. Either answer I choose the box goes away and then nothing.

                                Hi Syndicate,

                                Lets do a test.
                                Try loading in a bigger model to test LumenRT - like a house from 3D Warehouse or something. Then , lets open up the ruby console by going to Window --> Ruby Console.
                                Now, don't select anything in the scene, just go the menu Plugins --> LumenRT --> Export Full Model.

                                You should then see the export user interface:

                                http://www.skinvue.net/LRTExportUI.jpg

                                If you don't see this interface, check to see what the Ruby Console is showing.

                                Dave

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                                • S Offline
                                  Syndicate
                                  last edited by

                                  The interface didnt popup but heres what the console says:

                                  Error: #<Errno::EACCES: Permission denied - D:/Program Files/e-on software/LumenRT 2/LumenRT/Ruby/Settings.ini>
                                  (eval):1844:in initialize' (eval):1844:in open'
                                  (eval):1844:in save_Settings' (eval):1862:in get_SavedSettings'
                                  (eval):1636:in initialize' (eval):192:in new'
                                  (eval):192:in lumenRT_exportModel' (eval):278:in load'
                                  (eval):1844:in `call'
                                  (eval):1844

                                  Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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                                  • S Offline
                                    Syndicate
                                    last edited by

                                    This is ridiculous. Sorry, Dave, didnt see your reply. Ill try this.

                                    Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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                                    • S Offline
                                      Syndicate
                                      last edited by

                                      FIXED!!! I realized that the console told me the settings.ini file was denied permission. I used a handy little tool called "Take Own" and took ownership of the LumenRT 2 folder and Voila!


                                      voila.JPG

                                      Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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                                      • D Offline
                                        dburdick
                                        last edited by

                                        @syndicate said:

                                        FIXED!!! I realized that the console told me the settings.ini file was denied permission. I used a handy little tool called "Take Own" and took ownership of the LumenRT 2 folder and Voila!

                                        Glad you got it working - let us know what you think after your test runs.

                                        Regards,

                                        Dave

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                                        • W Offline
                                          whiterabbit
                                          last edited by

                                          I have same issue. no export function suddenly, tried a reinstall too.
                                          below is the ruby info. Only material editor appears. No export from dropdown menu or from lumenrt buttons. If I have a selection I do get the window that asks if I want to export the whole model or just the selection, but either way...nothing happens.

                                          Setting Default Settings
                                          Error: #<NoMethodError: undefined method strip' for nil:NilClass> (eval):2295:in get_SavedSettings'
                                          (eval):2292:in each' (eval):2292:in get_SavedSettings'
                                          (eval):1926:in initialize' (eval):241:in new'
                                          (eval):241:in lumenRT_exportModel' (eval):552:in load'
                                          (eval):2296:in `call'
                                          (eval):2296

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                                          • D Offline
                                            dburdick
                                            last edited by

                                            Hi WhiteRabbit,

                                            Look like the Setting.ini may be corrupted. Go to ProgramFiles/LumenRT 4 Studio/LumenRT/Skp/Ruby and delete the Settings.ini file. Then, restart Sketchup and try firing up LRT again. It will create a new Settings.ini file.

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